Donghai Airlines Shenzhen Office in China
The primary headquarters and operations center of Donghai Airlines is the Shenzhen Office, which is situated at Shenzhen Bao’an International Airport. It offers help with booking tickets, changing flights, luggage questions, and travel-related information. The office offers both passenger and cargo services and is open around-the-clock. Employees assist with reward programs, refunds, and check-in assistance, guaranteeing seamless travel planning for domestic routes throughout China and a few regional locations.
Donghai Airlines Shenzhen Office – Contact Details
| Details | Information |
|---|---|
| Office Address | Donghai Airlines Office, Shenzhen Bao’an International Airport, Bao’an District, Shenzhen, Guangdong, China |
| Contact Number | +86 400 088 866 |
| Email ID | info@donghaiair.com |
| Official Website | www.donghaiair.com |
| Working Hours | 24 Hours – Daily |
| Airport Name | Shenzhen Bao’an International Airport |
| Airport Code | SZX |
| Airport Contact | +86 755 2345 6789 |
| Terminal | Main passenger terminal |
| Check-in Area | Airport check-in counters for Donghai Airlines flights |
| Luggage Inquiry | Available at airline check-in counter / baggage service desk |
| Customer Service Desks | Available at airport terminal |
| Information Kiosks | Located inside terminal building |
| Lost & Found | Airport Lost & Found counter |
| Official Head Office | Donghai Aviation Base, Hangzhan 4th Rd, Bao’an District, Shenzhen |
Services & Facilities at Shenzhen Office / Airport
| Services | Availability |
|---|---|
| Baggage Allowance | As per ticket fare. Generally 20–23 kg checked + cabin baggage depending on route/class. |
| Airport Assistance / Meet & Greet | Available on request |
| Wheelchair Services | Available with prior booking |
| Medical Services | First aid & medical rooms at airport |
| Security Services | Airport security screening available |
| Parking Areas | Short-term & long-term parking at airport |
| Smoking Area | Designated smoking zones inside terminal |
| Retail Services | Duty-free shops & retail stores available |
| Food & Beverage | Restaurants, cafés, and snack outlets inside terminal |
| Ground Transportation | Airport buses, taxis, metro (Line connection to Shenzhen city), car rental |
| Public Transport Access | City metro, shuttle buses, taxis |
| Airport Wi-Fi | Free Wi-Fi available in terminal |
| Trolleys | Free baggage trolleys available |
| Telephones | Public telephones inside terminal |
| Pet & Animal Services | Subject to airline approval and transport rules |
| Immigration & Customs | Available for international flights at airport |
| Do’s | Carry valid ID/passport, arrive early, follow baggage rules |
| Don’ts | Do not carry prohibited items or oversized baggage without approval |
For Donghai Airlines, the Shenzhen office is essential to flight operations and customer service. It is ideal for travelers who need reservations, luggage assistance, or schedule changes because of its airport location, 24-hour service, and extensive support. The airline’s emphasis on dependable connectivity and effective service from its main base in Shenzhen is reflected in the office.