The Condor Airlines Miami Office in the USA offers customer support for flight bookings, ticket changes, baggage inquiries, and travel assistance. The office provides reliable services to ensure smooth travel experiences for passengers.
Office / Contact Details (Miami)
- Address: Miami International Airport, 2100 NW 42nd Ave, Miami, FL 33142, United States.
- Contact Number: +49 (0) 6171 6988920
- Email ID: reservation.en@condor.com
- Official Website: www.condor.com
Airport / Terminal / Nearby Information
- Nearest/Nominated Airport: Miami International Airport (MIA)
- Terminal: Terminal H or Terminal J at MIA.
- Check-in area: For non-Germany departures Condor states that at the airport the check-in counter is in the departure area, and for flights from the US/Canada the check-in counters open at least 3 hours prior to departure.
Baggage Allowance
- Free checked baggage: For flights to/from USA/Canada with Condor: Economy typically 1 piece up to 50 lb (23 kg) for US/Canada routes; Premium/Business have higher allowances.
- Carry-on (hand baggage): Economy usually allows 1 bag (55 × 40 × 20 cm) + 1 small personal item; weight varies (~6-8 kg) for some routes.
- Excess/oversize baggage: Condor gives details of extra cost and size limits (e.g., checked item must not exceed 158 cm total dimensions).
WiFi Services
- You may check the airline’s in-flight services page or ask at the office directly.
Pet Services
- Condor’s pet policy (global/international) states: small dogs/cats may travel in cabin if carrier + animal ≤ 8 kg, carrier size max 55×40×20 cm.
- Pets in cargo hold: possible under IATA Live Animals Regulations, with reservation required (for cats/dogs).
- Because these are general policy documents, you should confirm for the specific route Miami ↔ Europe (or other) for whether pets are accepted, possible restrictions, additional fees.
Travel Documents
- For flights to/from USA (with Condor) you must have a machine-readable passport (including children) and provide first holiday address (street, city, state, ZIP) when flying into USA.
- General at-airport rules: liquids >100 ml etc.
Lost & Found / Baggage Irregularities
- Condor’s policy for lost or damaged baggage: If baggage is lost > 21 days then certain refunds apply.
- Contact: The airline’s customer service plan indicates you should retain receipts/boarding passes and provide details for baggage claims.
- At the airport (MIA) you can contact the airport information line for lost & found etc.
Seat Selection / Extra Services
- Seat selection: For Condor from North America to Germany for example, seat selection fees apply (Economy/Premium) though Business may be free.
- Overhead bin reservation: Condor has a service allowing passengers to reserve specific overhead bin space (for a fee) on certain flights.
Flight Status
Group Bookings / Corporate Travel
- Condor’s terms for group bookings: For “group travel” they provide conditions for seat reservations, cancellation/rebooking fees for groups.
- For corporate travel: You may need to contact the airline’s corporate sales department for USA.
Wheelchair / Special Assistance / Medical Services
- Special Assistance: Condor provides wheelchair assistance or electric cart transport for passengers with restricted mobility. Advance booking required (at least 48 hours) via the “Special Assistance Request Form.”
- Medical Services: You can contact them through dedicated phone numbers and email channels.
Ticket Refunds / Cancellations
- 24-hour cancellation policy: For flights from/to the United States, Condor allows cancellation within 24 hours of purchase.
- Refunds: Eligible electronic tickets may be refunded within 7 business days when paid by credit card (USA patterns) after receipt of required info.
- No-show / cancellation fees: General terms show that for certain fares (Light, Classic) cancellation may not be refundable.
Parking Areas / Smoking Area
- Parking: At MIA, general airport parking areas are listed on the airport site (rental car centre, airport parking etc).
- Smoking Area: MIA have designated smoking areas outside terminals. You may check MIA’s official site or onsite signage.
Security Services
- Security at airport: General rules apply (liquids, baggage screening, etc) for Condor flights.
- For US entry/exit: Biometric data (fingerprint/photo) etc for flights to/from USA.
Condor Airlines Miami Office is a convenient hub for travelers needing personalized support and efficient travel solutions.