Cebu Pacific Osaka Office in Japan
For travelers using the low-cost airline from the Philippines, the Cebu Pacific Air Osaka Office in Japan offers local customer care and sales services. Travelers can book and manage tickets, check schedules, ask about baggage and rebooking, and obtain flight information at its dedicated sales office in Chuo-ku, Osaka, Japan. For reservations and travel-related questions, the office is available by phone and email during regular business hours (Monday through Friday).
Basic Cebu Pacific Osaka / Japan Office Info
| Item | Details |
|---|---|
| Address | 5F Hommachi Hua Tong Building, 5-16, 4-Chome, Hommachi, Chuo-ku, Osaka 541-0053, Japan |
| Tokyo Office (Japan Headquarters) | Nihonbashi Ohedo Building 7F, 2-5-6 Nihonbashi Kayabacho, Chuo-Ku, Tokyo, 103-0025, Japan |
| Phone | (06) 6265-2535 |
| Phone (Japan Office) | +81 3 4578 1447 |
| cebcares@cebupacificair.com | |
| Alternate Email | groupbookings@cebupacificair.com |
| Official Website | https://www.cebupacificair.com |
| Office Hours | Mon–Fri: ~8:30 am–5:30 pm |
| Office Hours (Japan Main) | Mon–Fri: ~8 am–6 pm (Tokyo/Japan) |
Airport & Travel Info for Osaka
| Item | Details |
|---|---|
| Airport Name | Kansai International Airport |
| Airport Code | KIX |
| Airport Address | 1 Senshukukita, Izumisano, Osaka 549-0001, Japan |
| Airport Contact | +81 72 455 2500 |
| Terminal Used | Usually Terminal 1 (international flights) |
| How to Reach Airport | Train: Nankai Airport Line or JR Kansai Airport Line from Osaka city to KIX. Buses and taxis also available in city centre. |
Travel & Service Info
| Category | Details |
|---|---|
| Baggage Allowance | one piece of cabin baggage (max 7 kg, 56 cm x 36 cm x 23 cm) plus one small personal item (e.g., handbag/laptop bag). |
| Check-in | Online check-in available. Arrive early at airport for international check-in and security. |
| Travel Insurance | Optional during booking on Cebu Pacific site. Advisable for travel disruption, medical, baggage loss. |
| Travel Documents | Valid passport, visa (if required), boarding pass. Japan immigration may require proof of onward travel, financials. |
| Immigration / Customs | Standard Japan entry rules apply. Follow Japan Immigration signs. Customs at KIX inspects goods on arrival/departure — declare as required. |
| Trolleys | Baggage trolleys available at KIX for a small fee or free. |
| Telephones | Public payphones and mobile connectivity available at KIX terminals. |
| Wi-Fi | Free Wi-Fi at Kansai Airport terminals. In-flight Wi-Fi may be available for purchase depending on aircraft. |
| Pets & Animals | Cebu Pacific has pet transport rules. Book in advance (cargo hold). Carry-on pets may have restrictions. Confirm with airline. |
| Do’s & Don’ts | Do: Arrive early, check visa requirements. Don’t: Carry prohibited items. |
| Public Transport | Train lines, airport shuttle buses, taxis connect KIX with Osaka, Kyoto, Kobe. |
For travelers traveling between Japan and Cebu Pacific locations, the Cebu Pacific Osaka Office provides crucial travel assistance. The office helps make travel preparations easier, whether it’s for booking flights, making revisions, or answering client questions. For travelers looking for direct assistance with their airline concerns, its bilingual service and handy Osaka location make it an invaluable resource.