British Airways Atlanta Office in USA
The British Airways Atlanta Office in Georgia is the go-to destination for travelers who wish to manage bookings, flight changes, or receive on-ground travel assistance. Located near Hartsfield–Jackson Atlanta International Airport, the office ensures a smooth and hassle-free flying experience for passengers.
| Category | Details |
|---|---|
| Airline Name | British Airways |
| Office Name | British Airways Atlanta Office |
| Location | Atlanta, Georgia, USA |
| Full Address | 6000 North Terminal Parkway, Atlanta, GA 30320, United States |
| Contact Number | +1 800 247 9297 |
| Email Address | customerservice.usa@ba.com |
| Office Hours | Monday to Friday – 9:00 AM to 5:00 PM (Closed on weekends) |
| Airport Served | Hartsfield–Jackson Atlanta International Airport (ATL) |
| IATA Code | ATL |
| City Code | ATL |
| Nearest Landmark | Delta Flight Museum |
| Modes of Transport | MARTA Train, Taxi, Uber, Lyft, Shuttle Services |
| Languages Spoken | English, Spanish, French |
| Lounge Access | British Airways Galleries Lounge (Concourse F, International Terminal) |
| Frequent Flyer Program | Executive Club (Avios points and rewards) |
| Payment Methods Accepted | Credit/Debit Cards, PayPal, and Bank Transfers |
| Special Assistance | Wheelchair service, elderly traveler help, unaccompanied minor care |
| Pet Travel Services | Assistance with pet check-in and documentation under IATA guidelines |
| Cargo and Freight | BA World Cargo – handled via ATL Cargo Terminal |
| Travel Insurance | Offered through Allianz Global Assistance |
| Online Check-In Help | Available 24 hours before scheduled flight |
| Nearby Public Transport Hubs | College Park MARTA Station, Airport Shuttle Bays |
| Emergency Contact (ATL) | +1 404 530 7300 |
| Official Website | www.britishairways.com |
| Customer Inquiry Email Response Time | Within 24 business hours |
| Consulate Nearby | British Consulate-General Atlanta – 303 Peachtree Street NE, Suite 3400, Atlanta, GA 30308 |
| ATM Availability | Available inside airport terminals |
| Wi-Fi Access | Free high-speed Wi-Fi available at the office |
| Parking Info | Paid parking at ATL North Economy Lot |
| Established Year | 1994 |
| Waiting Area | Comfortable seating with refreshments |
| Local Emergency Number | 911 (for U.S. emergencies) |
Frequently Asked Questions
The office is located at 6000 North Terminal Parkway, Atlanta, GA 30320, within close proximity to Hartsfield–Jackson Atlanta International Airport.
Yes, passengers can visit the office for ticket modifications, cancellations, or rebookings depending on fare rules.
Yes, passengers can report delayed or lost baggage and file claims directly through the office or airport counter.
Yes, British Airways operates the Galleries Lounge in Concourse F for eligible business class and Executive Club members.
Yes, travelers can sign up for British Airways’ Executive Club and earn Avios points through the office or website.
Yes, BA World Cargo services are available at the ATL Cargo Terminal for commercial and private freight.