The office offers details on travel policies, loyalty programs, and Alaska Airlines routes. The Reykjavik office assists customers in having a dependable and convenient travel experience with Alaska Airlines by providing expert customer service.
| Item | Details |
|---|---|
| Office Address | Reykjavík, Iceland. |
| Contact Number | 00800 2527 5200 |
| Email ID | customer.care@alaskaair.com |
| Official Website | www.alaskaair.com |
| Airport / Terminal | Airport: Reykjavík is Keflavík International Airport (KEF) Terminal: Terminal 1 |
| Baggage Allowance | For Icelandic carriers/domestic flights: checked baggage ~20 kg and hand baggage ~6 kg at domestic Reykjavík Airport. |
| Nearby Airport | Keflavík International Airport (KEF) serves Reykjavík and is ~40–50 km from city centre. |
| Check-in Area | At KEF: self-service kiosks in departure hall; check-in opens ~2.5 hours before departure recommended. |
| Medical Services | The airport provides standard airport medical/emergency services. |
| Parking Areas | At KEF: several parking zones. Comfort parking (P1) right outside departures; longer-term cheaper option (P3). Book in advance available. |
| Special Meals | Special meal requests can be added to your booking at least 24 hours before departure. |
| Security Services | At KEF: Standard airport security. liquids rule: 100 ml per container, 1 l bag. |
| Travel Documents | For flights via Iceland: Ensure valid passport or ID (for Schengen nationals) and any necessary visa/entry permits. At KEF you must pass through passport control for non-Schengen flights. |
Travelers looking for effective service, individualized support, and smooth travel plans in Iceland may rely on the Alaska Airlines Reykjavik Office.
Typically open from 09:00 AM to 05:00 PM, Monday to Friday (local Iceland time)
Yes, the office assists with flight reservations, rebooking, cancellations, and fare inquiries.
No, check-in must be done online or at the airport check-in counters. The office only provides assistance with check-in issues.
The office usually accepts credit/debit cards and digital payments for bookings and service fees.