Air Arabia Entebbe Office in Uganda

Booking flights, changing tickets, baggage inquiries, and travel support are all handled by the Air Arabia Entebbe Office in Uganda. Clear instructions on check-in, flight times, and reasonably priced travel options to the Middle East and beyond are provided by the team. For assistance with group travel, cargo questions, and special service requests, travelers can stop by the office. By providing trustworthy information and amiable service, the office hopes to provide clients with a seamless and comfortable travel experience.

Air Arabia — Entebbe Office Info

• Address: Rumee Towers, Ground Floor, Plot 14, Lumumba Avenue, Kampala, Uganda
• Phone / Contact Numbers: +256 741 111120 / +256 740 111114 / +256 740 111117
• Email ID: customerrelations@airarabia.com
• Official Website: https://www.airarabia.com
• Online Check-in URL: www.airarabia.com/en/check-in
• Services Provided by the Office:
  • Booking/reservations.
  • Seat/meal preference.
  • Baggage & group booking.
  • Charter booking & cargo.
  • Flight status & schedule updates.
  • Check-in & rebooking/cancellation support.
  • Special assistance.
  • Lost luggage support & baggage info.

Entebbe International Airport (EBB) — Facilities & Services

• Terminal Layout: The airport has two terminals — one for international flights and one for domestic flights.
• Airport Code: IATA: EBB, ICAO: HUEN.
• Baggage & Luggage Services:
  • Baggage claim belts with information displays.
  • A Baggage-Tracing / Lost & Found office at the Arrivals baggage-claim area (ground floor), operating 24/7.
  • Left-luggage office for storage.
  • Passenger baggage trolleys available in departure forecourt and arrival baggage-claim area.
• Flight Status: www.airarabia.com/en/flight-status
• Airport Assistance / Meet & Greet / VIP / Special Needs Services: Options for “Meet & Greet” and Fast-Track / concierge / VIP services are available.
  • For passengers with reduced mobility: lifts, ramps, wheelchairs, special walkways, covered walkways.
• Medical / Health Services: 24-hour medical facility at the “Airport Medical Centre” on the ground floor (northern end of terminal), plus a Health desk in Arrivals hall. Services include emergency treatment, outpatient clinic, pharmacy, lab, vaccinations, “fit-to-fly” assessments, etc.
• Parking: Automated car-parking at the airport. Entry via ticket machine; ticket is required to exit.
• Security Services: Security checks are mandatory for all persons entering terminal or restricted areas. Aviation Security Office handles lost items reports/airport-security-related matters.
• Retail / Duty-Free / Shops: Duty-free shops (for transit and international passengers), gift/craft shops, newspapers/books/safari-wear shops, general retail present in terminal.
• Food & Beverage / Restau: Several eateries/cafeterias/bars/restaurants — including 24-hour options — are present (arrivals, departures, transit).
• Information Kiosks / Customer-Service / Info Desk: There is an Information / Customer Care desk in the arrivals/ground floor area.
• Banking / ATMs / Currency Exchange: ATMs, banks and Foreign-Exchange bureaus are available for passengers.
• Postal / Telephone / Communication Services: Postal office, mobile-phone-card booths / phone services are available.
• Ground Transportation / Transfers / Car Rentals / Taxis:
  • Car-rental desks (self-drive or chauffeur-driven) at airport.
  • Airport taxi services and shuttle/transfer options from arrival hall.
  • Many travellers use taxis, private cars, ride-share / shuttle services.
• Lounges: There is a publicly accessible lounge — Karibuni Lounge — for travellers (including economy passengers) for a fee.
• Smoking Areas: The airport provides smoking areas — as part of general terminal amenities.

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Passengers in need of dependable travel assistance can find assistance at the Air Arabia Entebbe Office. It helps clients with reservations, luggage, and travel needs in an easy-to-understand manner. Travelers can rely on the office for up-to-date assistance whether they are traveling for work, vacation, or family visits. It continues to be a handy hub for easy travel with Air Arabia from Entebbe.