Located close to Washington, DC, the United Airlines Washington Office in the USA is a significant regional branch that mainly serves travelers and travel partners. It provides round-the-clock support for booking flights, changing tickets, providing customer service, and answering questions regarding travel policies, luggage, and flight status. The office assists travelers with reservations, cancellations, and general travel information when they fly via neighboring large airports, such as Ronald Reagan National and Dulles International. Services are in line with United’s larger dedication to worldwide connection and customer service, and contact is possible by phone and email.
| Item | Details |
|---|---|
| Office Address | 1 Saarinen Cir, Dulles, VA 20166, United States |
| Phone Number | +1‑800‑864‑8331 |
| Email ID | customercare@united.com |
| Official Website | https://www.united.com |
| Working Hours | 24/7 |
| Online Check‑In | www.united.com/en/us/checkin |
| Flight Status | www.united.com/en/us/flightstatus |
| Headquarters | United Airlines, Inc., 233 South Wacker Dr, Chicago, IL 60606, USA |
| General Customer Support | +1‑833‑407‑0909 for reservations and baggage support. |
| Category | Information |
|---|---|
| Airport & Code | Washington Dulles International Airport (IAD) |
| United Airlines Terminal | Concourses C & D |
| Check‑in Areas | Main ticketing/check‑in lobby in Terminal Level. online check‑in also available. |
| Baggage Allowance | Carry‑on + personal item depending on fare. checked bags — max 62 in total (158 cm) and often 50 lbs (23 kg) for Economy. |
| Baggage/Luggage Inquiry | www.united.com/ual/en/us/fly/travel/baggage/lost‑onboard |
| Lost & Found | Lost items at the airport can be handled by the airport lost & found. operated by Metropolitan Washington Airports Authority. |
| Security Services | TSA security checkpoints (East & West) — regulated by TSA at Washington Dulles. |
| Wheelchair & Accessibility | Disability and wheelchair services available. Request at check‑in or contact ahead of travel. |
| Medical Services | First‑aid/medical support points inside airport terminals. |
| Parking Areas | Terminal parking, garages, economy lots, valet, and disabled spaces available. |
| Ground Transportation | Taxis, ride‑share, rental cars, buses, and Washington Metro Silver Line direct to/from airport. |
| Airport Assistance / Meet & Greet | Airline and airport assistance desks inside terminal, information desks available. |
| Customer Service Desks | United customer service/lobby desks within the terminal arrival/departure halls. |
| Retail Services | Shops, duty‑free, boutique stores throughout terminals. |
| Food & Beverage | Restaurants, cafes, fast food outlets and lounges. |
| Information Kiosks | Airport has information/information desks through terminals. |
| Smoking Areas | Designated smoking areas available in many concourses. Near gates C2, D30 — check airport signs. |
| www.facebook.com/United | |
| x.com/united | |
| www.instagram.com/united | |
| YouTube | www.youtube.com/united |
In the nation’s capital, the United Airlines Washington Office offers crucial local assistance for travelers and their needs. With convenient access to key airports and customer service channels, it helps travelers with reservations, alterations, and travel inquiries around-the-clock, guaranteeing more seamless travel experiences in and around Washington, DC.