The national carrier Yemenia Airways’ local office is situated at Al Ghaydah International Airport in Al Ghaydah, Yemen. With helpful staff on hand to help travelers, the office manages ticket reservations, flight information, cancellations, and itinerary modifications. It offers services like general travel aid, baggage guidance, and help with check-in. Before and throughout their trip, passengers can reach them via phone or email for assistance.
| Item | Details |
|---|---|
| Airline Office Name | Yemenia Airways – Al Ghaydah Office |
| Office Address | Al Ghaydah, Yemen |
| Office Phone | +967 1 250 800 / +967232380 |
| Office Email | info@yemenia.com |
| Official Website | https://yemenia.com |
| Working Hours | 24 hours |
| Airport Name | Al Ghaydah International Airport |
| Airport Code | IATA: AAY |
| Airport Address | 55WF+875, Airport Rd, Al Ghaydah, Yemen |
| Airport Contact | N/A |
| Terminal | Single small passenger terminal |
| Typical Baggage Allowance | Carry-on up to ~7 kg (55×38×20 cm) typically allowed. checked baggage weight varies by route and fare — ~20–30 kg common for international flights. |
| Travel Insurance | Not provided by airport. can be purchased separately online or during ticket booking. |
| Travel Documents | Valid passport, visa for Yemen, ticket/boarding pass. Check visa rules with relevant embassy. |
| Payment Methods | Likely cash / bank transfer. confirm locally. |
| Service / Facility | Status / Notes |
|---|---|
| Immigration Counter | Present for international flights. |
| Airport Trolleys | Likely limited or none. Smaller airport without extensive facilities. |
| Public Telephone | Mobile networks are primary communication. |
| Wi-Fi Services | Small/basic Wi-Fi may be available, but not guaranteed. Many travelers rely on mobile data. |
| Pet & Animal Services | Special cargo/pet transport usually handled via airline cargo department. confirm with Yemenia. |
| Do’s | Arrive early (at least 2–3 hrs before an international flight). Have valid passport + Yemen visa. Carry ticket and identification. |
| Don’ts | Don’t enter restricted areas without clearance. Don’t assume services like lounges or shops will be extensive. |
| Public Transport Access | Taxis are available from airport into city. Local buses/car rentals may be options. |
| How to Reach Airport | By taxi or private car from city center (10–15 min). |
| Airport Facilities | Basic seating, restroom, small café/shops typical for regional airport. |
By assisting with reservations, check-ins, ticket modifications, and other travel preparations, Yemenia’s Al Ghaydah office plays a crucial role for travelers in eastern Yemen. For local travelers, its presence at the airport facilitates easier and more seamless travel. The office team is available to help ensure a great travel experience, whether you need support during your journey or are booking a ticket.