The Wingo Airlines Bogota Office is open around-the-clock to assist passengers and is situated at El Dorado International Airport, Av. El Dorado #103-09 in Fontibón, Bogotá, Colombia. Bookings for airline tickets, help with check-in, luggage information, flight status updates, and travel inquiries are among the services it offers. Employees assist with reservations, upgrades, cancellations, and special travel requirements. For more information and assistance, you can visit the official website or call the office at (+57) 601 3078133.
| Category | Details |
|---|---|
| Office / Airport Location | Wingo – At Terminal 1, Av. El Dorado #103‑09, Bogotá, Colombia |
| Other Office Location | Wingo Airlines – Ac. 26 #103‑8, Bogotá, Colombia |
| Phone Number | +57 601 3078133 |
| facturacionfiscalwingo@wingo.com | |
| Official Website | https://www.wingo.com |
| Flight Status | www.wingo.com/en/traveler-service/flight-status |
| Online Check‑in | webcheckin.wingo.com/webcheckin/en |
| Baggage Allowance Info | www.wingo.com/en/help-center/baggage |
| Airport | El Dorado International Airport (BOG) |
| Departure Terminal | Wingo flights normally use Terminal 1 for check‑in & departures. |
| Service Category | Details |
|---|---|
| Check‑in Area | Check‑in counters located in Terminal 1 for Wingo flights, arrive early for baggage drop & boarding passes. |
| Baggage Drop / Inquiry | Handled at counter when you check in, baggage rules vary by fare class. |
| Security Services | Standard airport security screening for all passengers. |
| Medical Services | Medical assistance & first aid available at designated airport medical points. |
| Wheelchair & Mobility Assistance | Available upon request — contact Wingo or airport assistance in advance. |
| Airport Assistance / Meet & Greet | Available via airport customer service desks. |
| Lost & Found | Managed by El Dorado Airport Lost & Found. |
| Parking Areas | Long‑term & short‑term parking zones at El Dorado Airport. |
| Smoking Areas | Designated smoking zones available outside terminal buildings. |
| Customer Service Desks | Airport has general customer info desks, Wingo staff at its counter can assist with airline‑specific queries. |
| Retail / Duty‑Free | Shops and duty‑free stores inside terminals. |
| Food & Beverage | Cafés, restaurants, snack bars located throughout airport terminals. |
Travelers can get round-the-clock assistance from the Wingo Airlines Bogota headquarters at El Dorado International Airport. Passengers can get a variety of travel services from baggage and flight information to booking and check-in. It is an important point of contact for both domestic and foreign travelers using Wingo because of its handy airport location.