For travelers using the airline, the T’way Air Saga Office in Saga offers beneficial travel assistance. Booking flights, changing tickets, finding out about baggage, and requesting special services are all handled by the office. Employees provide assistance with check-in, travel paperwork, and fare regulations. For local tourists looking for prompt resolutions, trustworthy information, and easy pre-trip planning, it is a handy point of contact. When customers require assistance, they receive amiable support and transparent communication.
| Details | Information |
|---|---|
| Office Address | Saga, Japan |
| Contact Number | +82-1688-8686 |
| Alternate Phone | 101-81-94800 |
| Email ID | twaymarketing@twayair.com |
| Official Website | https://www.twayair.com |
| Working Hours | 07:00 – 19:00 |
| Office Location | Passenger Terminal Area, Saga Airport |
| Terminal | Terminal 1 – Departures & Arrivals |
| Baggage Allowance | Cabin: 10 kg (Economy) Checked: depends on fare type (usually 15–20 kg) |
| Check-in Area | Airline check-in counters at Terminal 1 |
| Ticket Services | Booking, cancellation, reschedule, baggage inquiry |
| Travel Insurance | Available via airline partners / third-party providers |
| Payment Methods | Cash, credit/debit cards, online payment |
| Travel Documents | Valid passport, visa (if required), confirmed ticket |
| Details | Information |
|---|---|
| Airport Name | Saga International Airport |
| Airport Code | HSG |
| Airport Address | 9476-187 Kawasoemachi Oaza Inuido, Saga, Japan |
| Airport Contact | +81-952-46-0100 |
| How to Reach | Taxi, airport bus, private car from Saga city center |
| Immigration Counter | Available at international departure/arrival area |
| Customs Counter | Located after baggage claim (arrivals) |
| Trolleys | Free baggage carts in terminal |
| Telephones | Public phones available in terminal |
| Wi-Fi Services | Free airport Wi-Fi |
| Medical Services | First aid and medical assistance at airport help desk |
| Parking Areas | Short-term & long-term parking at airport |
| Smoking Area | Designated smoking zones inside terminal |
| Pet & Animal Services | Pet transport allowed with prior booking & documents |
| Security Services | Security screening, baggage scan, CCTV monitoring |
| Public Transport Access | Airport bus, taxi, car rental |
| Lost & Found | Airport information counter |
| Do’s | Carry valid ID, arrive 2–3 hrs early, follow baggage rules |
| Don’ts | Don’t carry restricted items, avoid overweight baggage |
The office guarantees that travelers receive trustworthy assistance with bookings, baggage inquiries, and trip planning. Travelers can save time and simplify procedures with the help of its professional personnel. It continues to be a useful tool for anyone organizing a trip with the airline from the area that is easily accessible, thanks to its easily accessible services and precise information.