Transavia Airlines Madrid Office in Spain
The regional point of contact for travelers using this Dutch low-cost airline is the Transavia Airlines Madrid Office, which is situated at Adolfo Suárez Madrid-Barajas Airport in Madrid, Spain. Bookings, flight status, check-in details, luggage inquiries, and general travel support are all handled by the office.
Transavia Madrid Office & Airline Info
| Field | Details |
|---|---|
| Airline Name | Transavia |
| Office Address | Madrid, Spain |
| Contact Number | +34 93 73 70 331 |
| Alternate Email | groups@transavia.com |
| General Email | info@transavia.com |
| Official Website | www.transavia.com |
| Working Hours | 24 hours |
| Terminal | Terminal T2 |
| Baggage Allowance – Hand Luggage | Up to 10 kg total. one small hand bag + optional cabin bag with fee. |
| Baggage Allowance – Checked | Up to 50 kg total per passenger. max piece 32 kg. must be booked beforehand. |
| Special Baggage | Pets (dogs/cats) have further conditions (pet passport, ID microchip, min age, etc.) and may not be allowed on all flights. Extra fees and airline approval required. |
| Online Check-In | Available via Transavia website/app before arrival. |
| Payment Methods | Online card / booking portal payments. Fees may apply for phone bookings. |
Madrid–Barajas Airport (MAD) & Passenger Services
| Category | Details |
|---|---|
| Airport Name | Adolfo Suárez Madrid–Barajas Airport (MAD) |
| Airport Address | Av de la Hispanidad, s/n, 28042 Madrid, Spain |
| Airport Contact | +34 913 211 000 |
| Airport Code | IATA: MAD, ICAO: LEMD |
| Immigration / Customs | Passport control for international flights. Non-EU travellers need valid passport/visa. |
| Trolleys / Baggage | Baggage trolleys available in all terminals. usually free or small refundable deposit at machines. |
| Wi-Fi Services | Free Wi-Fi (airport network) access available. connect to “Airport Free Wifi Aena” and register. |
| Telephones | Public airport info / assistance phones present at terminal info points. local mobile phones work (SIM/roaming). |
| How to Reach | • Metro: Line 8 to terminals T1-T2-T3 or T4 stations. • Train: RENFE C1, C10 from T4. • Bus: EMT bus lines 200, N4, etc. • Taxi/Rideshare: Official taxi ranks and app rides available. |
| Travel Documents | Passport/ID; visas if required for destination/entry. Always check entry requirements. |
| Customs | Standard EU customs rules: goods must be declared if above allowances. Follow signage once through immigration. |
| Do’s & Don’ts | • Do arrive early (2–3 hrs for international). • Do check terminal & airline counter prior to arrival. • Don’t bring prohibited items. |
| Travel Insurance | Not provided by airline/airport. Recommended to buy separately via travel insurers or credit card benefits. |
Passengers traveling through Madrid-Barajas Airport can receive crucial assistance from Transavia’s Madrid office, including booking support, travel information, and customer service.