Syrian Air Damascus Office in Syria
Syrian Arab Airlines (Syrian Air), the nation’s airline, has its main city office in Damascus, Syria. It is situated on Damascus’ Al Hijaz Street and is open around-the-clock to help travelers with airline reservations, ticket modifications, cancellations, luggage questions, travel information, visa services, and other customer assistance requirements. The office offers assistance for both domestic and international flights and collaborates closely with Damascus International Airport operations. Local phone numbers and email addresses are included in the contact information.
Syrian Air Damascus Office & Core Contacts
| Item | Details |
|---|---|
| Office Name | Syrian Air Damascus Office |
| Head Office (HQ) | ALHIJAZ STREET / ALFRDOUS STREET, P.O. Box: 417, Damascus, Syria |
| Office Address | Damascus, Syria (ALHIJAZ STREET) |
| Phone Number | +963 11 167/168 |
| Other Local Contact | 2450098 & 2450097 |
| Email ID | info@Syrianair |
| Official Website | https://syriaair.sy |
| Working Hours | 24 hrs / Every day |
| Primary Services at Office | Booking/ticket changes. Flight info. Baggage info. Pets. Inflight amenities. |
Damascus International Airport (DAM) Services
| Category | Details |
|---|---|
| Airport Name & Code | Damascus International Airport (DAM) |
| Terminal (Syrian Air) | Terminal 1 (Arrivals and Departures) |
| Official Airport Contact | +963 11 238 6790 |
| Baggage Allowance Info | Hand/cabin and checked baggage info available online. Specific limits vary by fare — check Syrian Air site/booking. |
| Luggage Inquiry / Lost & Found | Handled via airline desk at airport. Individual counters manage lost baggage. |
| Check-in Area | Check-in counters at Terminal 1. |
| Medical Services | Standard medical assistance & first aid available in airport terminal. |
| Parking Areas | Public parking areas outside terminal entrances. |
| Smoking Areas | Designated smoking areas permitted outside terminal and en route areas. |
| Security Services | Airport security screening at entry/check-in areas. |
| Airport Assistance / Meet & Greet | Some services may be available on request via airline/airport staff. |
| Wheelchair Services | Wheelchair & disability assistance available on request. |
| Customer Service Desks | Airline counters (including Syrian Air) at check-in / arrivals hall. |
| Retail Services | Shops, duty-free outlets in departures/arrival halls. |
| Food & Beverage Options | Cafés and small restaurants inside terminal for passengers. |
| Information Kiosks / Info Desk | Info points near check-in / arrivals. |
| Ground Transportation | Taxis, private cars, car rentals, shuttles available outside terminal. |
For travelers utilizing Syria’s flag carrier, the Syrian Air Damascus Office is a vital center that provides thorough assistance with reservations, flight modifications, and travel-related inquiries. Through direct support and cooperation with airport services, it enhances the whole travel experience and helps simplify customer services. It is open 24/7.