Sun Country Airlines Orlando Office in Florida

For travelers passing through Orlando, Sun Country Airlines’ Orlando Office in Florida offers valuable assistance. The office helps with travel-related questions, baggage information, aircraft reservations, and ticket modifications. Customers may easily plan their travels thanks to its clear instructions on check-in, special services, and travel policies. The staff is amiable and skilled at promptly resolving passenger issues. The Orlando office guarantees easy and convenient service for all Sun Country tourists, whether you need assistance with reservations or trip updates.

Sun Country Airlines — Orlando Office & Airport Info

• Office / Airline: Sun Country Airlines
• Airport Name: Orlando International Airport (MCO)
• Airport Code: MCO
• Office / Airline Address: 1 Jeff Fuqua Blvd, Orlando, FL 32827, USA
• Airport Address: Orlando Air Traffic Control Tower, 1 Jeff Fuqua Blvd, Orlando, FL 32827, USA

Contact Details

• Office / Airline Contact Number: +1-651-905-2737
• Alternate / Airport Contact Number: +1-407-825-2001
• Office Email: legal@suncountry.com
• Official Website: https://suncountry.com

Working Hours

• Office hours: 24 hours every day (Monday–Sunday)
• Ticket Counter / Terminal (MCO) hours: 24 hours daily.

Terminal at MCO

• Sun Country operates from Terminal B at Orlando International Airport.

Baggage Allowance & Fees (Sun Country)

• Free allowance: 1 personal item (e.g. purse, laptop bag) — free of cost.
• Carry-on bag: Allowed, but generally carries a fee.
• Carry-on size & weight limits: ~ 24″ x 16″ x 11″ (≈ 61 × 40.5 × 28 cm), weight limit ~ 35 lbs (≈ 15.9 kg).
• Checked baggage (standard): Maximum 62 linear inches (length + width + height) and maximum 50 lbs (≈ 23 kg).
• Fees/Charges apply: Sun Country does not guarantee free checked bags — baggage fees depend on fare type, when/where you purchase baggage allowance, etc.
• Special items & over-size/over-weight fees: Oversized or overweight baggage will incur additional fees.

Orlando International Airport (MCO) — Services & Amenities

• Wi-Fi: Free public Wi-Fi is available. Connect to network “MCO Internet”.
• Trolleys / Luggage Carts: Airport provides luggage carts/strollers for rent/ use — available at Terminal B (Level 1) etc.
• Pet & Animal Services: Pet relief areas (for service animals or pets) exist in all terminals, both pre- and post-security.
• Luggage Storage / Wrapping: Services like luggage storage and wrapping (“Hold My Luggage” / “Wrap N’ Fly”) available at designated levels.
• Currency Exchange / ATM / Bank: Currency-exchange counters and ATMs are available in terminal.
• Mobility / Accessibility Services: Wheelchair / reduced mobility assistance available; must request via airline in advance.

How to Reach / Public Transport Access from MCO

• Local bus (LYNX) — buses depart from Terminal A (Level 1, spaces A38–A41). Routes include Downtown Orlando, International Drive, Florida Mall/SeaWorld, and transfers to train lines.
• Train + Bus connection — You can use SunRail: take the train to Sand Lake Road station, then take LYNX bus link 111 to MCO.
• Taxi / Ride-share / Shuttle / Limousine Services — Available at both Terminals A and B (Ground Transportation Level, Level 1).
• Hotel / Resort Shuttles & Offsite Shuttle Vans — For hotels/resorts (or remote destinations) — shuttle vans and off-site shuttle operators operate from designated spots at terminals.

Do’s & Don’ts, Docs, Insurance, Customs / Immigration, Payment, etc.

Because your original request includes “immigration, customs, trolleys, telephones, wifi, pet services, do’s & don’ts, travel documents, payment method”, here are general pointers / caveats relevant when travelling through MCO with Sun Country.

Note: some items depend on your citizenship / origin / destination.

• Travel documents & immigration: As you arrive in the US (or depart), you must carry valid passport, visa (if required), forwarding tickets/reservations, etc. For international travel, standard customs and immigration formalities apply.
• Customs Counter: At MCO, international arrivals will go through Immigration and Customs — all baggage (including checked baggage) must pass customs inspection. Overweight/oversize or restricted items will need to comply with US & airline restrictions.
• Payment methods: For airline fees (baggage, upgrades, etc.), Sun Country accepts standard payment methods (credit/debit card) — but also always have a backup (cash/card) especially when paying at the airport (some baggage fees or extras).
• Travel Insurance: The airline doesn’t mandatorily provide insurance — if you need travel insurance or coverage for luggage loss/delay, it’s best to get a separate travel insurance policy.
• Pets / Animals: If traveling with pets or service animals, you should notify the airline in advance, follow airline’s pet-in-cabin or cargo rules, and use the designated pet-relief areas at the airport.
• Do’s:
  • Pack valuables, important docs, medicine, electronics in carry-on/personal item (not checked baggage). This helps avoid loss or delay.
  • Arrive early — allow time for check-in, security, baggage check, especially if you have baggage to pay for or pets.
  • Check baggage size/weight and pay for baggage ahead if possible (online) to save fees.
• Don’ts:
  • Don’t assume baggage is free — Sun Country often charges for carry-on or checked bags depending on fare.
  • Don’t leave valuables or essential items in checked bags — delays / misplacement can happen.
  • Don’t travel with restricted items (e.g. hazardous items, prohibited items) — these may be confiscated at security or customs.

For travelers in need of help before or after their journey, the Sun Country Airlines Orlando Office in Florida is a dependable resource. Travelers may effortlessly handle reservations, luggage inquiries, and travel arrangements with the assistance of friendly staff and unambiguous support services. Every trip should be less stressful and more seamless, according to the office. Customers of Sun Country Airlines in Orlando continue to rely on it as a reliable support center.