Sun Country Airlines New Orleans Office in Louisiana
Passengers flying with Sun Country Airlines can get assistance and services at the Sun Country Airlines New Orleans Office at Louis Armstrong New Orleans International Airport in Kenner, Louisiana. Reservations for flights, check-in, flight status updates, luggage handling, and customer support questions are all handled by the office.
Sun Country Airlines New Orleans Office & Flight Info
| Category | Details |
|---|---|
| Airline Name | Sun Country Airlines |
| Address | 1 Terminal Dr, Kenner, LA 70062, United States |
| Phone | +1 651‑905‑2737 |
| Customer Service Phone | +1 800‑359‑6786 |
| legal@suncountry.com | |
| Official Website | https://www.suncountry.com |
| Office Hours | 24 hours |
| Terminal | Single terminal with Concourses A, B, C |
| Baggage Allowance | All checked bags are paid and must be ≤ 50 lbs & ≤ 62 in total per airline policy. carry‑on sizes and fees vary by fare. |
| Travel Documents Needed | Valid government ID and airline ticket/boarding pass. |
| Payment Methods | Credit / debit cards online or airport. Direct payment through airline website. |
Airport (MSY) & Passenger Services
| Category | Details |
|---|---|
| Airport Name | Louis Armstrong New Orleans International Airport |
| Airport Code (IATA) | MSY |
| Airport Address | 1 Terminal Drive, Kenner, LA 70062, USA |
| Airport Contact | +1 504‑303‑7500 |
| Immigration & Customs | International arrivals processed at MSY’s international facilities. Present valid passport & customs forms. |
| Trolleys / Luggage Carts | Available at baggage claim areas. |
| Airport Wi‑Fi | Free Wi‑Fi available throughout terminal (#MSY‑FI network). |
| Telephones | Public phones available in the airport. cell service also present. |
| Pet & Animal Services | Designated pet relief areas post‑security and outside terminal. |
| Do’s & Don’ts | Do arrive early, follow TSA rules (no prohibited items). Don’t smoke inside terminal (only outside designated areas). |
| Public Transport Access | Bus services by Jefferson Transit (JeT) & RTA from Level 1 Baggage Claim, outside Doors. |
| How to Reach Airport | By Car: Via I‑10 West to Terminal Drive. Taxi / Rideshare: Outside terminal curb. Bus: JeT & RTA routes to downtown. |
| Travel Insurance | Offered through third‑party insurers or airline when booking. Not provided directly by airport. |
From booking assistance to travel updates, the Sun Country Airlines New Orleans Office offers crucial support for passengers at MSY. Travel-related problems are easily resolved because to its convenient airport location and ongoing contact possibilities.