Chicago’s main airports, including Chicago, IL locations and Chicago O’Hare International Airport, are home to the Sun Country Airlines Chicago Office, an Illinois customer service center. It helps travelers with reservations, baggage questions, itinerary modifications, and flight bookings. The office has useful services available 24/7, and its staff is polite and eager to assist tourists with their needs.
1. Office Name:
• Sun Country Airlines – Airline office at Chicago O’Hare International Airport
2. Address:
• 10000 W O’Hare Ave, Chicago, IL 60666, United States
3. Contact Numbers:
• Main office/airport desk: +1 651‑905‑2737
• US toll‑free general support: 1‑800‑832‑6352
4. Email:
• legal@suncountry.com
5. Official Website:
• https://suncountry.com
6. Working Hours:
• Monday to Sunday: 24 Hours
7. Nearby Airport:
• Chicago O’Hare International Airport (ORD)
8. Terminal:
• Sun Country Airlines operates mainly from Terminal 1 at ORD
9. Check‑in Area:
• Check‑in counters and ticketing at the airline’s ticket counter inside Terminal 1.
• Online check‑in available starting 24 hours before departure via the official site/mobile app.
10. Baggage Allowance:
• https://suncountry.com/bags‑optional‑services
11. Special Meals:
• Special meals are typically requested through Sun Country’s customer service or during booking on the official website.
12. Security Services:
• Full TSA security screening at all major checkpoints in Terminal 1 for Sun Country passengers — includes ID check, X‑ray, and personal screening.
13. Medical Services:
• ORD provides medical/first‑aid stations throughout terminals for passenger assistance — contact airport information desks for exact location.
14. Parking Areas:
• ORD has long‑term and short‑term parking garages and lots, including Economy Lot with shuttle service to terminals.
15. Smoking Areas:
• Smoking is allowed only in designated outdoor areas at ORD — no indoor smoking areas in terminals.
16. Online Support & Flight Management:
• Manage booking, check flight status & details through the official website and mobile app.
17. Customer Assistance at Airport:
• Staff can assist with flight changes, seat requests, travel protection, and special assistance requests.
For travelers flying with Sun Country Airlines, the Chicago Office provides dependable help. It guarantees that travelers receive assistance during their trip and supports a variety of travel needs, from reservations to luggage assistance. This office strives to make your trip easy and convenient, whether you’re traveling for work or pleasure.