Sriwijaya Air Bandung Office in Indonesia

The Sriwijaya Air Bandung Office in Indonesia provides travelers with excellent support for bookings, ticket modifications, luggage details, and flight information. The office is easily accessible and provides both domestic and foreign travelers with friendly assistance. The staff is available to assist you with special service requests, travel documents, and fare options. The office strives to facilitate your travel planning by providing dependable customer care and lucid answers to any questions pertaining to Sriwijaya Air.

Basic Office & Contact Info

• Office Address (Bandung City / Sales Office): Ruko Imperial Gatsoe, Jl. Gatot Subroto No. 230, Binong, Kec. Batung, Jawa Barat 40275, Indonesia.
• Phone / Contact Number: +62 21 29279777
• Email ID / Customer Care Email: customercare@sriwijayaair.co.id
• Official Website: www.sriwijayaair.co.id
• Working Hours: 24 hours, 7 days/week.

Airport / Flight-related Info

• Nearby Airport: Husein Sastranegara Airport (BDO)
• Terminal & Facilities: The airport uses a single terminal (3 floors), serving both domestic and some international flights; expansion / development of “Terminal B” is reportedly underway.
• Lounges, Shops, Amenities (at airport): There are two executive lounges, internet access, restaurants, coffee/tea shops, ATMs, shops/bookstores, and prayer rooms.
• Ground Transportation / Parking / Taxi: Taxis are widely available outside the arrival exit. The airport has parking facilities that can accommodate many cars.
• Check-in / Online Check-in:
  • Online Web Check-in: www.sriwijayaair.co.id/corporate/Muamalat
  • For airport check-in: for domestic flights with Sriwijaya Air etc., counters typically open 2 hours before departure and close 45 minutes before departure.
• Baggage Allowance / Luggage Policy:
  • Cabin (carry-on) baggage: 1 carry-on + a laptop bag/handbag allowed. Max size ~ 56×33×23 cm; weight ≤ 7 kg.
  • Checked baggage (for jet aircraft): 20 kg free.
  • Extra / prepaid baggage: you can buy extra baggage (e.g. 5 kg, 10 kg, 15 kg, 20 kg) through prepaid baggage package at a lower price than paying at check-in.
  • Max per piece: 32 kg, dimension up to 81×119×119 cm.
• Flight / Service Enquiries (baggage, lost luggage, check-in, etc.): For baggage or other flight‑related help, contact +62 21 29279777 (the Bandung office) or the general Sriwijaya Air call center.

Nearby Hotels, Landmarks & Amenities

• Hotels like Holiday Inn Bandung Pasteur, Hilton Bandung, Crowne Plaza Bandung are among recommended stays near airport.
• There are many hotels in a range of budgets — from budget‑friendly to more comfortable stays.
• Nearby city amenities: given that the airport is close to Bandung city, you will have access to typical city services (restaurants, shops, transport) — but for exact amenities around the office address (in Binong / Batununggal) you might want to check Google Maps once you’re there.

Nearby landmarks / city‑area attractions: The historic central / city‑centre area of Bandung; also the city’s museums, cultural sites, shopping & local transport — you can use the office or airport as a base if you plan to explore.

Travel Tips

• Check baggage allowance carefully: Sriwijaya Air’s baggage rules allow 7 kg carry‑on + 20 kg checked as standard. If you have more, pre‑buy extra baggage or be ready to pay at check-in.
• Online check‑in helps: If you are light with luggage and only have cabin baggage, online check-in may save time.
• Airport transport: Use official airport‑taxis or hotel‑shuttles after arrival; avoid touts outside the gate.
• If you land late / depart early: Choose a hotel near airport (e.g. those above) to avoid city‑center traffic & travel stress.
• Verify with official staff for special services: Services like lounges, lost baggage, extra baggage, or special facilities for infants/children — always confirm at the desk, as website/online info may not cover all details.
• For flight queries or issues (delays, baggage, check-in) — call the phone number +62 21 29279777 before you go, to avoid surprises.

Passengers looking for expert travel assistance can rely on the Sriwijaya Air Bandung Office. It guarantees a seamless booking and flight-related experience with friendly staff and necessary services in one place. Travelers may rely on the office for prompt, understandable assistance that improves the comfort and convenience of their trip with Sriwijaya Air, whether they are handling reservations or inquiring about luggage regulations.