Southern Airways Express Memphis Office in Tennessee

Supporting flights and customer services at Memphis International Airport and surrounding facilities, the Southern Airways Express Memphis headquarters is a crucial regional operations hub for the airline in Memphis, Tennessee. Southern Airways Express is a minor airline in the United States that offers scheduled commuter flights that link smaller communities with major hubs. It also helps with ticketing, trip modifications, cancellations, and travel-related inquiries. It specializes on accessible regional travel in the southern United States and employs its fleet of smaller aircraft to perform flights from MEM.

1. Office / Location

• Airline Name: Southern Airways Express
• Airport Presence: Operates flights at Memphis International Airport (MEM), Tennessee.
• Ticket Counter / Check-in Location: Signature Flight Support terminal, 2488 Winchester Rd, Memphis, TN 38116.

2. Contact Information

• General Phone (Reservations & Customer Service): 1-800-329-0485.
• Corporate Phone: 901-672-7820
• Email: info@iflysouthern.com
• Official Website: https://www.iflysouthern.com

3. Airline Official Website

• Website: https://www.iflysouthern.com/

4. Baggage Allowance & Luggage Info

• Carry-on & Personal Items:
  • One personal item (like backpack, handbag) allowed free under 15 lb (7 kg).
• Checked Bags:
  • Depends on fare type; up to 3 checked bags possible with fees and weight restrictions.
• Size & Weight: No bag > 52 linear inches (length + width + height).

5. Check-in Information

• Web Check-in: Available online from 24 h until ~45 min before departure.
• Airport Counter: Check-in and bag drop at Signature Flight Support (MEM). Recommended to arrive at least 30 min before departure.

6. Nearby Airport

• Closest Major Airport: Memphis International Airport (MEM).

7. Terminal at MEM

• Flights are not in the main airline concourses; operations are out of the Signature Flight Support terminal at MEM.

8. Customer & Passenger Services at MEM

• Security Screening: Handled by the Transportation Security Administration (TSA) at MEM.
• Lost & Found: MEM Lost & Found – Phone (901) 922-8298, lostandfound@flymemphis.com.
• Wheelchair / Accessibility: MEM provides ADA accessible services including mobility assistance throughout the airport.
• Baggage Claim Info: Baggage carousels and inquiries handled by airline and airport signage.

9. Parking & Transport at Memphis Airport

• Airport Parking: Short-term, long-term, ADA parking available at MEM.
• Ground Transportation Options:
  • Taxis / Ride-hailing
  • Airport Shuttles
  • Car Rentals
  • Train

10. Food, Retail & Info Services at MEM

• Retail shops and newsstands
• Restaurants and bars
• Airport information kiosks and help desks

11. Other Passenger Facilities

• Medical / First Aid: Basic first-aid services typically available inside MEM.
• Smoking Areas: MEM has designated outdoor smoking zones.
• Meet & Greet / Airport Assistance: Southern Airways Express may provide assistance upon request; contact airline or reservation desk.

12. Lost & Found for Airline Items

• For items left at gate/plane you must contact Southern Airways Express Customer Service at 1-800-329-0485 or visit airline support online.

By managing customer service requirements and organizing local operations, the Southern Airways Express Memphis office contributes significantly to the facilitation of regional air travel from Memphis. In addition to helping passengers with reservations and travel assistance, it adds to the airline’s larger commuter flight network. Travelers in and around Tennessee benefit from improved connectivity thanks to the office.