Seaborne Airlines St. Croix Office in Virgin Islands

For travelers utilizing Seaborne’s regional services, such as seaplane and island flights, the Seaborne Airlines St. Croix Office in the US Virgin Islands acts as a local point of contact. The office helps with reservations, check-in, ticketing, flight information, customer service, and travel support for flights around the Virgin Islands and neighboring locations. It is located at Christiansted’s Henry E. Rohlsen Airport and the seaplane pier. Seaborne is renowned for using picturesque seaplane flights to connect St. Croix with St. Thomas and Puerto Rico.

1. Airline Office – Seaborne Airlines

Office Name: Seaborne Airlines
Office Address: Henry E. Rohlsen Airport, Christiansted, Virgin Islands 00820, U.S. Virgin Islands (STX)
Phone / Contact: +1 866-359-8784 / +1 801-401-9100
Email: guestrelations@silverairways.com
Official Website: https://www.seaborneairlines.com
Working Hours: 9:00 am–6:00 pm EST
Services Provided: Flight booking/check-in, baggage services, flight schedules, ticketing, customer support.
Reservations Number: 855-744-9595.

2. Airport – Henry E. Rohlsen Airport

Airport Name: Henry E. Rohlsen Airport
Airport Code: IATA: STX
Address: Estate Manning Bay, Christiansted, St. Croix 00821, U.S. Virgin Islands
Airport Contact: +1 340-778-1012
Terminal Info: Main passenger terminal with gates for commercial flights; seaplane terminal separate downtown.
Hours: Terminal access about 6 am – 11 pm.

3. Baggage Allowance

Seaborne Airlines generally permits economy passengers one checked bag up to 20 kg (44 lbs) and a small carry-on item (up to 7 kg or 30 lbs, depending on specific route guidelines). Carry-on items often have strict dimensions (22″ x 14″ x 9″) and may be planeside checked due to limited cabin space. Pre-paying for excess baggage online is cheaper than at the airport.
- Key Baggage Details:
  - Checked Baggage: Standard allowance is 20 kg (44 lbs) for economy.
  - Carry-on Baggage: One bag is usually allowed, generally limited to 30 lbs, with dimensions not exceeding 22″ x 14″ x 9″ (56 x 36 x 23 cm).
  - Personal Item: A small item, such as a purse or laptop bag, is allowed, provided it fits under the seat.
  - Infant Allowance: Infants are typically granted an additional 10 kg checked baggage allowance.
  - Excess Baggage: Items exceeding weight or size limits will incur additional charges.

4. Travel Documents & Immigration

US Citizens: A valid government-issued photo ID (driver’s licence) generally suffices for travel between U.S. mainland and St. Croix. A passport is not required for US nationals on domestic arrival.
Non-US Citizens: Valid passport and appropriate USVI entry permission/visa is needed.
Customs & Immigration: Henry E. Rohlsen Airport is a U.S. port of entry; you may clear customs upon departure/arrival per U.S. CBP rules.

5. Airport Facilities & Services

Immigration & Customs Counters: Operate for international arrivals/departures. Standard U.S. CBP process applies.
Wifi: Airport may offer limited public Wi-Fi.
Telephones: Public phone availability varies.
Trolleys: Baggage carts often available at main terminal for a small fee or free — check at the airport.
Pet & Animal Services: Pet travel rules follow airline policies; Seaborne optional pet services are on a per-flight and fee basis.
Travel Insurance:
- Not mandatory but recommended.
- Available through third-party providers or airline optional coverage.

6. How to Reach the Airport

By Taxi: Fixed-rate taxis operate from anywhere on St. Croix to the airport.
Car Rental: Available at airport; book in advance for best availability.
Public Bus: St. Croix’s Virgin Islands Transit (VITRAN) and shared taxis cover island routes.

7. Public Transport Access

VITRAN buses: Local bus system servicing main towns.
Taxi Vans & Shared Taxis: Flat-rate system around the island.

8. Do’s & Don’t’s

Do:

Arrive early (2–3 hrs before flights) at major airports.
Carry your travel ID and airline confirmation.
Verify baggage allowances with Seaborne before check-in.

Don’t:

Don’t assume same baggage limits across airline types.
Don’t expect rideshare apps — only taxis / rentals operate widely.

In order to facilitate seamless connections throughout the Caribbean, the Seaborne Airlines St. Croix Office offers islanders and tourists vital travel assistance and services. Seaborne’s involvement in regional air travel and seaplane operations is highlighted by its presence at important transportation hubs like Henry E. Rohlsen Airport, which improves accessibility between the U.S. Virgin Islands and nearby locations.