Saudia Airline Mumbai Office in India

Travel assistance, baggage inquiries, bookings, and ticket revisions are all conveniently supported by the Saudia Airline Mumbai Office in India. It provides advice on flight schedules, special services, and travel needs, making it a dependable point of contact for passengers flying with Saudia. The office guarantees easy, stress-free travel arrangements.

Saudia Airlines — Mumbai Office Information

1. Airline Name
   Saudi Arabian Airlines (Saudia)
2. Office Address
   • Primary Office: Indo Saudi Services Pvt. Ltd, 14 Raheja Centre, Ground Floor, Free Press Journal Road, Nariman Point, Mumbai – 400 021
   • Secondary/Mumbai Office: 41/42 Maker Chambers VI, Nariman Point, Mumbai – 400 021
3. Email ID
   • ibesupport@saudia.com
   • Alternatively: customerrelations@saudiairlines.com.sa
4. Official Website
   www.saudia.com
5. Contact Number
   • Reservation / Office Tel: +91 22 4353 8000 ; +91 22 4353 8065-69
   • Airport Services (Mumbai): +91 22 6685 9088 / +91 22 2935 7031 / +91 22 2935 7032
   • Station Manager (Mumbai): +91 22 6685 9093
   • Fax (Office): +91 22 2285 3874
6. Working Hours
   • Monday to Friday: ~09:30 to ~17:30

Airport (Mumbai) — Related Details

7. Airport Name
   Chhatrapati Shivaji Maharaj International Airport (CSMIA), Mumbai
8. Airport Code
   BOM
9. Which Terminal (for Saudia / International Flights)
   • Saudia’s international flights operate from Terminal 2.
   • Terminal 2 (T2) is the international terminal.
10. Airport Address & Contact Number
    • Address: Terminal 2, Sahar Road, Andheri East, Mumbai, Maharashtra – 400099
    • Airport Contact Number: +91 22 6685 1010

Services & Operations via Saudia / At Mumbai

11. How to Reach (Public Transport / Access)
    • By Road: The Sahar Elevated Access Road links Western Express Highway to Terminal 2, making road access straightforward.
    • By Metro: Mumbai Metro Line 3 now connects to T2 via a foot-over bridge for easy access.
12. Lost & Found / Baggage Service
    • If baggage is lost or mishandled, passengers should contact Saudia’s baggage services staff immediately at the arrival hall.
    • Alternatively, a claim can be filed online (within 48 hours) via Saudia’s baggage delay claim form.
    • You can track your baggage via Saudia’s Baggage Tracker tool using your booking reference and baggage tag.
    • For unclaimed items left on board, after 30 days, they may be sent to Saudia’s central baggage warehouse (Jeddah).
    • Compensation / liability: Saudia’s liability for lost, damaged, or delayed baggage is limited.
    • For damaged bags, Saudia may reimburse either repair costs or the (proven) value of the bag.
13. Baggage Allowance
    • Checked Baggage: Depends on class (First, Business, Guest). For international flights, Guest class free baggage is typically up to 23 kg, other classes may allow more.
    • Oversize / Extra Sports Equipment: There are extra fees. For example, for pieces exceeding standard dimensions or weight, additional USD or SAR charges apply.
    • Cabin Baggage:
      • First / Business: 1 pull-bag (max 12 kg) + 1 briefcase (max 9 kg) with specified dimensions.
      • Guest (economy): 1 hand bag / pull bag up to 7 kg.
    • Baggage Awareness Tips: Saudia recommends labeling baggage inside & outside, securing it, and using proper name tags for easier recovery.
14. Flight Status / Online Check-in
    • Flight Status: www.saudia.com/en-US/flightstatus
    • Online: Available from 48 hours up to 1 hour before departure.
    • Web Check-in: www.saudia.com/pages/travel-with-saudia/manage/web-check-in
    • Important: For passengers with baggage to check, after web check-in you must drop baggage at the airline’s counter at least 2 hours before scheduled departure.
15. Wi-Fi / Airport Services
    • Terminal 2 (Mumbai airport) has various amenities: lounges, restaurants, shops, etc.
    • As for Saudia’s office in Mumbai, according to some sources, Wi-Fi is available.
    • For in-flight Wi-Fi: depends on the aircraft type / flight; check with Saudia for the specific flight.

Nearby / Travel Tips & Nearby Landmarks

16. Nearby Hotels (to Mumbai Airport / Terminal 2)
    • Hyatt Regency Mumbai Airport — very close to T2.
    • Other hotels around Sahar Road / Andheri East region (near airport) are also available.
17. Nearby Landmarks / Amenities
    • The airport is in Andheri East; nearby is the Western Express Highway (major road) connected via Sahar Elevated Road.
    • In Terminal 2: lounges (e.g., Adani Lounge), shops, restaurants, duty-free, etc.
18. Public Transport Access
    • Metro: Metro Line 3 has a direct foot-over bridge to Terminal 2.
    • Taxis / Cars: Via Sahar Elevated Access Road from WEH (Western Express Highway).
    • Airport Shuttle / Hotel Shuttles: Many airport-area hotels offer shuttle service — check with the hotel.
19. Travel Tips
    • Reach the airport in good time: For international flights, it’s safer to arrive ~3 hrs before departure if checking baggage.
    • During check-in, make sure baggage is properly tagged and labeled (both inside and outside).
    • If you’re filing a baggage-loss claim, do it before leaving the arrival hall (or within 48 hours via Saudia’s claim form).
    • Use Saudia’s web check-in to save time, but ensure baggage drop is done early.
    • Use the Metro + FOB (foot over bridge) option for a smoother, traffic-free airport arrival and departure.
    • Keep your baggage tag number safe — you’ll need it for tracking or claims.

The Saudia Airline Mumbai Office is crucial in providing travelers with necessary services and unambiguous direction. The office assists travelers from Mumbai and beyond in having a comfortable and well-managed trip with Saudia Airlines by providing dependable customer service and up-to-date travel information.