Royal Brunei Airlines London Office in England
The Royal Brunei Airlines London Office in England assists passengers with bookings, ticket changes, baggage inquiries, and travel guidance. The office provides reliable customer support, information on flight schedules, and special services. Travelers can visit for help with reservations, check-in assistance, and updates on Royal Brunei’s routes and policies.
Social Media (Official)
| YouTube | www.youtube.com/c/royalbruneiair |
| x.com/royalbruneiair | |
| www.instagram.com/royalbruneiair | |
| www.facebook.com/royalbruneiairlines |
Royal Brunei Airlines — London (UK) Office / General Info
| Item | Details |
|---|---|
| Airline name | Royal Brunei Airlines (RB) |
| Official website | flyroyalbrunei.com |
| London (UK) Office Address | 49 Cromwell Road, London, SW7 2ED, England, UK |
| Contact Number | +44 207 584 6660 |
| lonrba@rba.com.bn | |
| Working Hours | Monday–Friday, 09:00–17:00; closed on Saturday and Sunday |
| Nearby / Associated Airport | London Heathrow Airport (LHR) |
Travel-Related Info
| Aspect | Details |
|---|---|
| Terminal (at Heathrow) | Terminal 4 (RB flights operate from Heathrow T4) |
| Baggage Allowance | Checked baggage: 20 kg (RB Super Saver) to 30 kg (RB Flexi) in Economy; 40 kg for Business. Also, a single piece must not weigh more than 32 kg. |
| Online Check-in | Available: Time window: 48 hours to 90 minutes before scheduled departure (for UK). Baggage drop: For London flights, luggage drop closes 60 minutes before departure. |
| Flight Status | www.flyroyalbrunei.com/brunei/en/book-manage/check-flight-status |
| Payment Method | Standard payment options via RB website (credit/debit cards) — implicit via their online booking system. |
| Travel Documents | Standard international travel documents: passport, visa (if required), any COVID or health-related rules (follow RB Travel Info page). |
| Ground Transportation (to/from Heathrow) | According to RB’s own magazine, approximate fare from Heathrow to London city: Bus ~ GBP 7, Taxi ~ GBP 40. Public transport options: Heathrow is well connected via Heathrow Express, Underground, etc. |
| Rest & Charging Areas | For Heathrow T4 (airport terminal): there are seating areas, charging points, etc. |
| Tea & Coffee (at Office) | N/A |
| How to Reach Office | By Tube / Bus: The office is in SW7 (South Kensington area), so local London transport (Tube, bus) is the best way. By Car / Taxi: Use the Cromwell Road address (SW7 2ED). From Heathrow: Use taxi, airport bus, or train/Uber depending on convenience. |
| Parking Facilities | Heathrow Terminal 4: it has short-term and long-term parking, but parking near the London office (on Cromwell Road) is subject to London city parking rules. Check local parking / street parking or paid car parks. |
The Royal Brunei Airlines London Office offers essential travel support for passengers flying with the airline. Its helpful staff, easy access to information, and guidance on bookings and baggage make it a convenient contact point for smooth and stress-free travel planning.