In Krasnodar Krai, Russia, at Anapa International Airport, lies the Rossiya Airlines Anapa Office. For Rossiya travelers, it acts as a regional customer care hub, providing help with itinerary planning, tickets, luggage inquiries, check-in details, and travel assistance. For general questions concerning flights, schedules, and services, call the office at 8800-444-55-55, which is open around-the-clock.
| Category | Details |
|---|---|
| Office Address | Located at Anapa International Airport, Krasnodar Krai, Russia |
| Contact Phone | 8 800 444 55 55 |
| Working Hours | Daily 24 hrs |
| openline@rossiya-airlines.com | |
| Official Website | https://www.rossiya-airlines.com |
| Airport Terminal | Terminal 1 at Anapa International Airport |
| Baggage Allowance | • Carry‑on: approx. 1 personal + 1 bag ~5 kg (economy) / ~10 kg (business) + size limits (≈55×40×25 cm). |
| Luggage Rules | Checked baggage typically max size ~203 cm (sum dims) and weight up to ~32 kg. |
| Check‑in Area | Airline desks inside terminal for Rossiya flights. self‑service and online check‑in options available via airport or airline website. |
| Flight/Luggage Inquiry | Through Rossiya Airlines hotline or airport information counters. |
| Airport Assistance / Meet & Greet | Meet & Assist VIP service is available at the airport. |
| Wheelchair Services | Provided by airport staff for passengers with reduced mobility. Arrange via airport counters. |
| Lost & Found | Provided by Anapa Airport lost property office. |
| Customer Service | At airline desk inside airport and airline call center. |
| Facility Type | Available / Details |
|---|---|
| Airport Name | Anapa International Airport. IATA: AAQ ICAO: URKA |
| Nearest City Served | Anapa, Krasnodar Krai, Russia |
| Medical Services | Airport medical service and pharmacy available inside terminal. |
| Parking Areas | Airport car parks for private cars. |
| Security Services | Standard multiple security checkpoints for domestic and international passengers. |
| Smoking Areas | Designated smoking zones per airport regulations. |
| Airport Assistance | Special assistance lanes and support for disabled passengers. |
| Information Kiosks / Desks | Central airport info desks on the 1st floor of terminal. |
| Food & Beverage | Cafés and restaurants available inside terminal building. |
| Retail Services | Shops and duty‑free within terminal. |
| Airport Wifi | Generally available, check airport signage for access instructions. |
| Lost & Found Office | Located on site for baggage and items lost within airport building. |
| Ground Transportation | Taxis, buses, car rental options from outside terminal. local transport connections into Anapa town. |
At Anapa International Airport, the Rossiya Airlines Anapa Office offers travelers crucial on-site assistance. It improves connectivity for passengers flying on Rossiya aircraft, making travel through this regional Russian hub more responsive and easy. It is available 24/7 and offers full ticketing and customer service.