Qatar Airways Tunis Office: Flights, Address and Travel Tips

Travel queries, luggage help, ticket adjustments, and airline reservations are among services offered by the Qatar Airways Tunis Office. The office, which is strategically located downtown Tunis, guarantees easy communication and individualized assistance for visitors.

Qatar Airways Tunis Office – Contact Details

• Address: RDC – Immeuble Herthouma, Rue du Lac Léman, 1053 Les Berges du Lac, Tunis, Tunisia.
• Alternative city-office address: RDC Imm Herthouma, Rue du Lac Léman, Tunis, Tunisia.
• Email: support@qatarairways.com
• Contact phone: +216 31 365 913 (24 hours daily)
• Additional phone listed: +216 36 015 000.
• Official website: www.qatarairways.com
• Working hours: Mon–Fri 09:00–17:30

Airport & Terminal Details

• Airport: Tunis–Carthage International Airport (TUN)
• Address: 1080 Tunis Cedex, Tunisia.
• Terminal for QR flights: Terminal 1 at TUN.

Baggage Allowance / Luggage Inquiry

• For general reference, TUN airport’s site notes each airline sets their allowance and there are baggage scales.
• For lost/delayed baggage with QR, you can use QR’s generic baggage tracking page.

Services & Facilities at TUN Airport (and relevant to QR passengers)

• Check-in area: QR uses counters in Terminal 1.
• Medical services: There is a medical clinic / first-aid service and pharmacy in the public hall of TUN.
• Parking areas:
  • Short-term and long-stay parking available. Indoor/outdoor, with shuttle service.
• Smoking areas: Designated smoking areas after security near gates 53 & 58.
• Security services / police: Border police & security present, 24/7.
• Airport assistance / Meet & Greet: Concierge “Meet & Assist” / VIP service available in Terminal 1.
• Wheelchair / special assistance services: TUN provides wheelchair assistance and special needs services.
• Lost & Found / luggage disputes: TUN has a baggage litigation office near the baggage claim area.
• Customer service desks / information kiosks: Information desks in various parts of the airport.
• Retail services: Duty-free shops, luxury items, local products in the international sector.
• Food & beverage: Bars, cafés, restaurants in both public and boarding areas.
• Ground transportation:
  • Taxis available 24/7 outside terminal.
  • Bus line 635 connects airport to downtown Tunis.
  • Airport website lists car rental & shuttle options.

The office maintains Qatar Airways’ high standards of efficiency and comfort by facilitating easy connection between travelers and the carrier. All things considered, it acts as a dependable assistance center for passengers flying with Qatar Airways to or from Tunis.