Qatar Airways Lima Office in Peru – Complete Travel & Office Guide

Qatar Airways has established a strong presence across South America, and its Lima office in Peru plays a key role in serving travelers flying between Latin America, Doha, Europe, Asia, and the Middle East. The Qatar Airways Lima Office offers a complete range of passenger services, including ticketing, flight management, airport assistance, baggage queries, special travel requests, and Privilege Club matters.

Qatar Airways Lima Office Contact Information

Here is a complete and updated table covering all essential office details in one place:

CategoryDetails
AirlineQatar Airways
Office NameQatar Airways Lima Office
LocationLima, Peru
Full AddressCalle Amador Merino Reyna 267, Oficina 1002, San Isidro, Lima, Peru
Phone Number+51 1 512 4900
Websitewww.qatarairways.com
Office HoursMonday to Friday (8:30 AM to 5:30 PM)
Working DaysMonday to Friday
Airport NameJorge Chávez International Airport
Airport AddressAv. Elmer Faucett S/N, Callao 07031, Peru
Airport Counter AvailabilityYes
CityLima
CountryPeru

This table provides all key contact details at a glance, making it easier for travelers to find the right information without searching for multiple sources.
The Lima Office is conveniently located in San Isidro, one of the most accessible business districts in the city.

Nearby Landmarks of Qatar Airways Lima Office

Knowing nearby landmarks is helpful for locating the office quickly. The Qatar Airways Lima Office sits in one of the most popular corporate districts of Lima—San Isidro.

Nearby Landmarks Include:

  • Centro Empresarial Real
  • Real Plaza Salaverry
  • Parque El Olivar
  • Camino Real Shopping Center
  • San Isidro Financial Center
  • Various Embassy Offices

San Isidro is known for its accessibility, making it convenient for passengers coming from different parts of the city. This strategic location ensures the office is reachable through major roads, public transport lines, and corporate zones.

Office Overview and What You Can Expect

The Qatar Airways Lima Office is designed to serve as a comprehensive assistance center for passengers flying to international destinations. Located in the premium business district of San Isidro, the office provides an easy-to-access environment with knowledgeable staff and modern facilities.
Passengers can walk in for ticket assistance, flight modifications, payment processing, and inquiries about travel policies.
The office also coordinates with the airline’s main hub, ensuring travelers receive updated and accurate guidelines.

How to Reach the Qatar Airways Lima Office

Reaching the Qatar Airways Lima Office is simple due to its central location in San Isidro. It is connected through major roads and public transportation networks, ensuring smooth access from any part of Lima.

1. By Taxi or Ride-Hailing Services

Taxis and ride-hailing apps like Uber or Cabify are the fastest ways to reach the office.
Drivers are familiar with the San Isidro district, making navigation effortless even in peak hours.

2. By Public Transport

Public buses and metro routes connect major parts of Lima to San Isidro.
Passengers can use local transit apps to find the nearest and most convenient routes.

3. By Car

Visitors arriving by car can park in nearby commercial parking lots.
Street parking may be limited during business hours, especially around corporate zones.

Using any of these options, passengers can reach the office comfortably without dealing with complicated routes.
The area is safe, well-connected, and designed to accommodate tourists and office-goers alike.

Services Offered at the Qatar Airways Lima Office

The Qatar Airways Lima Office provides a wide range of passenger services to assist with all types of travel needs. The office ensures every flyer receives updated information and professional guidance through a trained team.

Below are the major services:

1. Ticket Booking & Reservations

You can book new tickets directly through the office, compare fare options, and get detailed route guidance.
The staff explains available flights, classes, seat types, and itineraries to help you choose the best option.

2. Flight Changes & Rebooking

Passengers can modify travel dates, times, and destinations, depending on the fare rules.
The office ensures every change is processed smoothly and accordance with airline policies.

3. Cancellation & Refund Handling

If plans change, you can request cancellations and refunds based on fare eligibility.
Refund timelines and processes are clearly explained to avoid confusion.

4. Additional Service Requests

Special requirements like wheelchair assistance, medical travel, extra legroom, or special meals can be arranged.
The team ensures your travel preferences are properly documented in your booking.

5. Baggage Queries

You can inquire about excess baggage, oversized items, sports equipment, or pre-paid baggage options.
This helps avoid last-minute issues at the airport counter.

6. Privilege Club Assistance

Membership enrollment, tier upgrades, missing miles, and redemption queries are managed at the Lima office.
Passengers can plan trips using miles or learn about exclusive membership rewards.

7. Group & Corporate Travel

The office assists with group bookings for families, business teams, delegations, or tourism groups.
Corporate travelers also get guidance on premium travel planning and travel account management.

Each of these services is designed to save time and help passengers travel confidently.
Whether you need a simple itinerary or a complex travel plan, the office ensures seamless execution.

Airport Information: Qatar Airways at Jorge Chávez International Airport

Passengers traveling from Lima will fly through Jorge Chávez International Airport, the country’s largest and busiest international airport. The Qatar Airways airport team handles check-in, baggage drop, boarding, and special requests.

Services Available at the Airport Counter

  • Flight check-in
  • Boarding pass printing
  • Baggage acceptance
  • Special assistance coordination
  • Travel document verification
  • Lost & found assistance
  • Flight updates

These services ensure passengers enjoy a smooth airport experience before boarding their international flight.
It is recommended to arrive at least 3 hours before departure for international flights.

Payment Modes Accepted at the Lima Office

The Qatar Airways Lima Office accepts multiple payment options, making travel purchases flexible and convenient.

Accepted Payment Methods:

  • Credit cards
  • Debit cards
  • Online payment links
  • Payment through Qatar Airways website

These payment modes ensure customers are not restricted during ticket purchase or modification.
Depending on the fare type, additional service fees may apply.

Travel Classes Available on Qatar Airways

Qatar Airways is globally recognized for offering some of the most luxurious cabins in aviation.

1. Economy Class

Economy offers comfortable seating, inflight entertainment, and meals inspired by global cuisines.
Travelers appreciate its spacious layout, making long journeys more relaxing.

2. Business Class (Qsuite)

QSuite is one of the most awarded business class cabins globally, offering sliding privacy doors, lie-flat beds, and dine-on-demand services.
Its comfort and privacy make it the most preferred option for premium travelers.

3. First Class (Selected Aircraft)

Although not present on all aircraft, First Class offers maximum comfort with exclusive lounges, signature dining, and personalized inflight service.
Passengers enjoy a private, quiet environment ideal for long journeys.

Each class is designed to enhance passenger comfort and ensure an enjoyable travel experience.
Choosing the right class depends on trip duration, preferences, and budget.

Additional Services

Service CategoryFeatures
Baggage ServicesExtra baggage, sports equipment, overweight items
Travel ManagementBusiness travel help, family booking planning
Special AssistanceMobility needs, medical requests, unaccompanied minors
Flight EnquiriesSchedule details, route planning, seasonal updates

These additional services add value to passengers who need a smooth, well-managed travel plan.
The office ensures every service request is processed professionally.

FAQs – Qatar Airways Lima Office

Where is the Qatar Airways office located in Lima?

The office is located at Calle Amador Merino Reyna 267, San Isidro, one of Lima’s top business districts. This location is easy to access from different areas of the city.

What are the operating hours for the Lima office?

The office operates Monday to Friday, from 8:30 AM to 5:30 PM.
Travelers can walk in during these hours for assistance.

Does Qatar Airways have a counter at the Lima airport?

Yes, Qatar Airways has a dedicated counter at Jorge Chávez International Airport.
Passengers can complete all airport-related procedures here before flying.

Can I make flight changes at the Lima office?

Yes, you can change travel dates, times, or destinations based on fare conditions.
The office team helps ensure all changes are applied correctly.

Does the Lima office handle Privilege Club membership queries?

Yes, travelers can get help with miles, membership upgrades, redemptions, and account issues.
This ensures all loyalty program benefits are utilized properly.

6. Can I book group travel through the Lima office?

Yes, group fares for families, businesses, and tour groups are available.
Advance booking ensures availability and better pricing.

The Qatar Airways Lima Office in Peru is a vital resource for travelers needing a reliable point of contact for all airline-related services. Whether you’re handling flight bookings, baggage queries, travel planning, or special arrangements, the office provides clear guidance through experienced staff.
Its location in the San Isidro business district ensures easy connectivity, while the airport counter at Jorge Chávez International Airport completes the passenger experience.

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