Qatar Airways operates its presence in Hong Kong to assist travelers with bookings, flight-related inquiries, travel documentation, and service coordination for flights to Doha and onward international destinations. The office provides information related to ticketing, baggage, passenger services, and travel requirements for both leisure and business travelers.
| Item | Details |
|---|---|
| Office Name | Qatar Airways Hong Kong Office |
| Airline | Qatar Airways |
| Location (City, Country) | Hong Kong, China (HKSAR) |
| Full Address | Unit 1201–02, 12/F, Tower 6, The Gateway, Harbour City, Tsim Sha Tsui, Kowloon, Hong Kong |
| Contact Number | +852 2110 7100 |
| Email ID | hkoffice@qatarairways.com.qa |
| Website | www.qatarairways.com |
| Office Hours | 09:00 AM – 06:00 PM |
| Working Days | Monday to Friday (Closed on Public Holidays) |
| Airport Counter / Airport Office Availability | Hong Kong International Airport (HKIA), Terminal 1 – Qatar Airways Check-in Counter Zone |
| Nearby Landmarks | Harbour City Mall, Ocean Terminal, Star Ferry Pier |
| How to Reach / Transport Options | MTR Tsim Sha Tsui Station (Exit A1), Bus Routes to Canton Road, Taxi and Ride-hailing Services available |
| Nearest Hotels & Restaurants | Marco Polo Hongkong Hotel, Gateway Hotel, The Langham Hong Kong, Numerous dining options within Harbour City |
| Parking Options | Harbour City Car Park and Canton Road Paid Parking Areas |
| Public Transport Connectivity | MTR, City Buses, Star Ferry, Taxis |
| Payment Methods Accepted | Credit/Debit Cards, Online Payment, Bank Transfers |
| Lost & Found Counter | Located at Hong Kong International Airport Terminal Arrivals Hall |
| Baggage Inquiry Desk | Available at Qatar Airways Counter at HKIA Terminal 1 |
| Special Assistance (Wheelchair / Medical / Elderly) | Available upon pre-request via office or airport counter |
| Ticketing & Reservation Services | New bookings, fare quotations, date changes, travel class upgrades |
| Refunds / Cancellations Assistance | Managed through office ticketing desk or airline website |
| Cargo & Freight Handling | Qatar Airways Cargo Services via Hong Kong International Airport Cargo Terminal |
| Group & Charter Bookings | Arranged through corporate and group travel division |
| Popular Destinations from the City | Doha, London, Paris, New York, Rome, Istanbul, Dubai, Nairobi, Maldives |
| Frequent Flyer Program | Privilege Club (Avios points earning and redemption) |
| Travel Document Guidance | Information on visas, transit rules, entry requirements for destination countries |
| Corporate & Business Travel | Tailored travel management and account handling for companies |
| Language Support | English, Cantonese, Mandarin, Arabic availability varies |
| Emergency Contact | Qatar Airways Global Contact Center: +974 4144 5555 |
| Customer Lounge Availability | Premium Lounges available at HKIA for eligible passengers |
| Wi-Fi & Internet Access | Free Wi-Fi available at Hong Kong International Airport |
| Headquarters / Head Office (Global or Regional) | Qatar Airways Tower, Airport Road, Doha, Qatar |
| Travel Tips / Notes / Additional Info | Arrive at HKIA at least 3 hours before departure; online check-in recommended for quicker processing. |
The Qatar Airways Hong Kong Office provides reliable assistance to travelers for managing bookings, travel documentation, and airport services while ensuring a smooth travel experience through Hong Kong International Airport.