For passengers that select this top airline, the Qatar Airways Dubai Office in the United Arab Emirates is a crucial service hub. The office assists travelers with specific travel requests, luggage information, flight modifications, cancellations, and ticket purchases. Additionally, it offers general customer service, travel policies, and advice for members of loyalty programs. The office, which is conveniently located in Dubai, is well-known for its helpful staff, prompt support, and dependable services, which facilitate travel planning for both business and pleasure travelers.
| Category | Information for Qatar Airways – Dubai / DXB |
|---|---|
| Address | Office # 3215, Terminal 1 (Near Food Court Area), Dubai International Airport (DXB) |
| Contact Number | +974 4144 5555 |
| Email ID | dqinfo@qatarairways.com.qa |
| Official Website | www.qatarairways.com |
| Working Hours | Mon–Fri, 09:00–17:30. |
| Airport Name | Dubai International Airport |
| Airport Code | DXB |
| Airport Address | Dubai – United Arab Emirates |
| Airport Contact Number | +971 4 224 5555 |
| Airport Website | website: www.dubaiairports.ae |
| Checked Baggage | Qatar Airways: Economy Lite: 20 kg Economy Classic: 25 kg Economy Convenience: 30 kg Economy Comfort: 35 kg. Business Class: 40 kg for many routes. First Class: 50 kg (weight-based) on some routes. |
| Hand / Cabin Baggage | Economy: 1 piece, up to 7 kg. Business / First: 2 pieces, total up to 15 kg. Maximum size: approx 50 × 37 × 25 cm for hand baggage. |
| Excess Baggage | Can be pre-purchased; rates vary by route. |
| In-Flight Meals | Varies by route, fare class, and time of flight. |
| Visa-Related Information | Qatar Airways office may provide general travel advice, but they are not a visa-issuing authority. For visa info, check the UAE government immigration website or relevant embassy. |
| Immigration Services | Handled by Dubai Airport (DXB) immigration, not by airline office. |
| Airport Lounges | Lounge access depends on ticket class (Business / First) or frequent flyer status. Doha-based lounges are well known; for Dubai, lounge usage depends on the airline operating there or partner lounges. |
| Unaccompanied Minor | For this, best to call +974 4144 5555 or check Qatar Airways’ “special assistance” section during booking. |
| Travel with Pets / Animals | Qatar Airways allows pets, but there are specific rules and fees. The Dubai office might help with bookings or documentation. |
| Airport & In-Flight Wi-Fi | In-flight Wi-Fi: Qatar Airways offers Wi-Fi on many aircraft; some fare types or special offers provide complimentary Wi-Fi. Airport Wi-Fi: DXB has its own Wi-Fi; this is separate from airline office operations. |
| Airport Counter Check-in | You can check in at Qatar Airways counters at DXB, especially if dropping baggage or if you prefer staff-assisted check-in. |
| Ticket Rescheduling / Cancellation / Booking | Booking & Purchase: Via Qatar Airways website, app, or office. Rescheduling / Cancellation: Can be done via “Manage Booking” on their website, or by contacting customer service / office. Refunds / Cancellations: Policy depends on fare type — check fare conditions. |
| Flight Status | website: fs.qatarairways.com/flightstatus |
| Online Check-In | website: www.qatarairways.com/en-us/services-checking-in. |
| www.facebook.com/qatarairways | |
| x.com/qatarairways | |
| YouTube | www.youtube.com/user/qatarairways |
| www.instagram.com/qatarairways |
Travelers in need of assistance before or after their trip can find it at the Qatar Airways Dubai Office in the United Arab Emirates. The office provides straightforward and competent advice to travelers who wish to book tickets, alter trip plans, or obtain information on baggage, visas, or special services. The Dubai office guarantees a seamless travel experience and represents the high standards for which Qatar Airways is renowned globally with its exceptional customer service.