Qatar Airways Boston Office in Massachusetts
The Boston office of Qatar Airways, which provides airline services to passengers throughout the region, is situated in Terminal E of Boston Logan International Airport in Massachusetts. For flights operated by Qatar Airways, it offers booking, reservations, check-in help, baggage support, flight modifications, and general travel information. In order to ensure more seamless travel experiences at the airport, the office also provides support with Privilege Club questions and requests for special assistance.
| Category | Details |
|---|---|
| Office Name | Qatar Airways |
| Address | Boston Logan International Airport, 500 Terminal E, East Boston, MA 02128, United States |
| Phone / Contact Number | +1 877-777-2827 |
| Email ID | support@qatarairways.com |
| Official Website | https://www.qatarairways.com |
| Airport Terminal for Qatar Airways | Terminal E (International terminal at BOS) |
| Working Hours | ~8:00 am–9:30 pm daily |
| Nearby Airport | Boston Logan International Airport |
| Check-In Area | Qatar Airways check-in counters located inside Terminal E departure level. |
| Baggage Allowance | Varies by fare, route & class, e.g., Economy typically 1 carry-on + checked bags up to weight limits based on ticket class. |
| Special Meals | Can be requested at booking or via “Manage booking” 24 h before departure, includes special dietary options. |
| Security Services | Standard TSA security screening at BOS for all international flights, arrive early especially for passport control. |
| Medical Services at Airport | Boston Logan offers general medical/first aid stations. Ask BOS staff or look for signs in all terminals. |
| Parking Areas at BOS | Terminal parking garages, economy parking, and central parking accessible to all terminals. |
| Smoking Area | Designated smoking areas outside terminal entrances. |
| Nearby Hotels | Many airport hotels near Logan, e.g., Embassy Suites, Hilton Boston Logan, Hyatt Regency. |
| Nearby Landmarks | • Logan Airport Observation Area. • Boston Harbor. • East Boston waterfront parks. |
| Nearby Amenities | ATMs, lounges, shops, restaurants, currency exchange, family zones, pet relief areas. |
| Do’s | • Arrive ≥3h before intl flights. • Check baggage allowance online. • Bring travel docs and visa if needed. • Request special meals in advance. |
| Don’ts | • Don’t arrive late for security. • Don’t carry prohibited items. • Don’t assume baggage rules are same for all routes. |
| Group Reservation | Contact office directly or use Qatar Airways group booking team via official airline website or phone. Group contacts often handled centrally, not just at local city offices. |
For foreign passengers flying with Qatar Airways, the Boston office provides crucial customer service. The crew strives to make travels comfortable and efficient, from booking and ticket handling to baggage assistance and travel advice. This local presence at Logan Airport boosts passenger confidence by assisting with in-person question resolution.