The Piedmont Airlines Santa Rosa Office is a local customer service and support hub for Piedmont Airlines operations, situated at the Charles M. Schulz–Sonoma County Airport in Santa Rosa, California. It helps travelers with regional flight questions, bookings, baggage, check-ins, and other travel requirements at the airport. For passengers in need of immediate assistance with their Piedmont flights, contact information and office hours are provided.
| Item | Information |
|---|---|
| Office Name | Piedmont Airlines Santa Rosa Office |
| Airline Official Website | https://piedmont‑airlines.com |
| Address | 2200 Airport Blvd, Santa Rosa, CA 95403, United States |
| Contact Number | +1 707‑565‑7240 (local) / +1‑833‑678‑2125 |
| Office Email | piedmont.corpcomm@aa.com |
| Working Hours | Mon–Fri 08:00 AM–05:00 PM (Sat–Sun closed) |
| Terminal | Main terminal at STS |
| Office Services | Flight bookings, check‑in assistance, ticketing info, baggage queries. |
| Category | Details |
|---|---|
| Airport Full Name | Charles M. Schulz – Sonoma County Airport |
| Airport Code | STS |
| Airport Address | 2200 Airport Blvd, Santa Rosa, CA 95403, United States |
| Airport Phone | +1 (707) 565‑7243 |
| Official Website | www.sonomacountyairport.org |
| Baggage Allowance | Checked baggage is typically limited to 2 bags, with a maximum weight of 23 kg (50 lbs) for Economy and 32 kg (70 lbs) for Business/First Class. |
| Travel Insurance | Optional, purchase separately. |
| Travel Documents | Valid ID (passport or driver’s license). For international flights, passport & visa required. |
| Immigration / Customs | STS primarily domestic, international arrivals handle immigration & customs at larger hubs before flying into STS. |
| Wi‑Fi Services | Free WiFi throughout terminal. |
| Telephones | Public pay phones may be limited, use mobile networks. |
| Trolleys / Carts | Baggage carts available in terminal. usually coin‑operated. |
| Pet / Animal Services | Pet relief areas pre‑ and post‑security. |
| Do’s & Don’ts | Do arrive 1.5–2 hours before departure. Don’t carry prohibited items per TSA rules. |
| Public Transport Access | Local shuttles and buses can connect to nearby cities, rideshare and taxis available outside terminal. |
| How to Reach (from Santa Rosa) | • Rideshare (Uber/Lyft) • Taxi • Local shuttle services (e.g., Groome Transportation) • Private car |
In order to guarantee seamless travel experiences for regional travelers, Piedmont Airlines’ Santa Rosa Office provides crucial support services at Sonoma County Airport. It serves as the primary point of contact for travelers in the Northern California region who require assistance or information on Piedmont flying services.