As a regional point of contact for passengers and airline services, Piedmont Airlines’ Richmond Office is located at Richmond International Airport in Henrico, Virginia. Inquiries concerning flights, help with tickets, and details on schedules and reservations made through the American Eagle network are all supported. As part of Piedmont’s position within the American Airlines Group, the office links passengers to Piedmont’s larger route network, which connects to locations throughout the eastern United States. It serves as a vital local nexus for both regional operations and customer service.
| Item | Details |
|---|---|
| Airline Office | Piedmont Airlines |
| Address | 5555 Fox Rd, Richmond, VA 23250, USA |
| Airport Location | Richmond International Airport, 1 Richard E Byrd Terminal Dr, Richmond, VA 23250 |
| Office Phone | +1 410‑572‑5100 |
| Working Hours | Daily 24 hrs |
| piedmont.corpcomm@aa.com | |
| Official Website | https://piedmont-airlines.com |
| Flight Status | https://piedmont-airlines.com |
| Online Check‑in | Available ~48–2 hrs before departure. |
| Baggage Allowance | Piedmont Airlines, operating as American Eagle, allows one carry-on bag (max 56x36x23 cm, 10 kg) and one personal item (max 45x35x20 cm). |
| Service / Facility | Info / Contact |
|---|---|
| Airport | Richmond International Airport (RIC) |
| Airport Phone | +1 804‑226‑3000 |
| Terminal | One main passenger terminal with Gates & ticketing. |
| Check‑in Area | Airline check‑in counters in main terminal. |
| Security Services (TSA) | TSA screening at terminal entrances. |
| Wheelchair Services | Available – request from airline ticket counter or call 804‑226‑3041. |
| Airport Assistance / Meet & Greet | Skycap or airline‑assisted meet & greet available. |
| Lost & Found | Airport Lost & Found: +1 804‑226‑8585 |
| Medical Services | Emergency services on site. |
| Parking Areas | Short‑term, Long‑term, Economy lots, Valet, and Cell Phone Waiting Lot. |
| Smoking Areas | Designated outside areas. |
| Customer Service Desks | Visitor Information & help desks in terminal. |
| Retail Services | Gift shops, newsstands, bookstores in terminal. |
| Food & Beverage | Cafes, fast food, restaurants in terminal. |
| Ground Transportation | Airport taxis, public buses, car rentals. |
At Richmond International Airport, the Piedmont Airlines Richmond Office is an essential regional resource. It provides crucial customer service for flights and services offered by American Eagle. By serving as a local point of contact for passengers, it improves access to Piedmont’s wider network and guarantees more seamless travel experiences for those in and around Virginia.