Pegasus Airlines Riyadh Office in Saudi Arabia

Passengers can get dependable service for reservations, ticket changes, baggage questions, and other travel-related issues from the Pegasus Airlines Riyadh Office in Saudi Arabia. Travelers can get assistance from the office with normal customer care needs, special service requests, flight itineraries, and fare details. Employees assist travelers with policies pertaining to online services, baggage allowance, and check-in. The Riyadh office guarantees seamless communication and effective support for travelers flying with Pegasus Airlines to several regional and international destinations, whether they are organizing a trip or resolving travel-related concerns.

Pegasus Airlines — Riyadh Office (Saudi Arabia)

Address: Airport Road, King Khalid International Airport, Riyadh, Saudi Arabia.
Contact Number / Phone: +966 9200 20090.
Email ID: info@flypgs.com.
Official Website: www.flypgs.com.
Working Hours: Everyday 09:00 AM – 18:00 PM.

Airport / Terminal & Nearby Airport Info

The airport is King Khalid International Airport (RUH), Riyadh.
RUH use Terminal 3.
The airport offers amenities such as ATMs, currency exchange, free Wi‑Fi, medical/clinic services (first aid, emergencies), family‑ and baby‑friendly facilities (nursing rooms, baby changing).

Baggage Allowance

Underseat bag (always allowed): Up to 40×30×15 cm, max 3 kg.
Cabin baggage (carry‑on): If your booking includes — bag up to 55×40×23 cm, max 8 kg.
Checked‑in baggage (international flights): For fare categories that include check‑in baggage (e.g. Saver, Saver Plus, Comfort Flex), 20 kg is the standard.
If you buy the lowest fare (Light package) for international flights: no cabin baggage or check‑in baggage — only underseat bag allowed.
You can add extra baggage allowance (paid) if needed.

Services & Facilities at RUH

Medical services / Clinic: Terminal 3 (and other terminals) of RUH has a medical clinic / first‑aid / emergency medical service.
Parking / Parking Areas: Parking is available; there are supervised parking lots near the terminal, with CCTV, short‑ and long‑term options.
Smoking Areas: There are designated smoking rooms / areas inside RUH —Terminal 3 has two smoking rooms near Gate 307.
Other Airport Facilities:
- Wi‑Fi: King Khalid International Airport (KKIA) provides free Wi-Fi services across all domestic and international terminals.
- currency exchange: Available at certain ATMs, particularly those located in the international terminals.

Food / shops / duty‑free:

King Khalid International Airport (KKIA) offers a variety of food options, duty-free shops, and other retail stores in its terminals. Travelers can find a range of dining choices, duty-free shops with products like chocolates and other goods, and can also utilize services like online ordering for duty-free purchases. KKIA has recently introduced arrivals duty-free stores as well.

Food:
- Variety: The airport has a wide selection of restaurants and cafes to suit different tastes.
- 24/7 options: Some eateries, like ALBAIK, are open 24/7 in certain terminals.
- Convenience: Dining options are available for a quick bite or a more substantial meal.
Shops and duty-free:
- Duty-Free: The airport features duty-free shops with a great selection of items, including chocolates, perfumes, and other gifts.
- Arrivals Duty-Free: In a first for Saudi Arabia, KKIA has opened duty-free stores in the arrivals area.
- Online ordering: Passengers can use the Click & Collect service to browse and reserve thousands of products online up to 12 hours before their flight and pick them up at the airport.
- Other retail: Besides duty-free, there are many other shops available for travelers.

Family / prayer / baby‑care facilities

Family and baby-care

Nursing and feeding rooms: Dedicated spaces are available for nursing, feeding, and changing clothes.
Mother and child rooms: These are designed to provide comfortable facilities for mothers and children.
Diaper-changing stations: These are available in various family and women’s restrooms.
Play areas: Designated children’s playgrounds and play areas are available for kids.
Family restrooms: These are available throughout the airport.
Comfortable seating: Some areas provide quality seating with good lighting and optimal temperatures for infants.

Prayer facilities

Prayer rooms: Separate, well-maintained prayer rooms are available for men and women.
Quiet zones: Some lounges offer soundproof quiet zones for prayer or relaxation.
Location: Prayer areas are strategically located throughout the airport.

Special Meals, Security Services, Check‑in Area, etc.

Pegasus allows you to manage booking, purchase extra baggage, choose seat, add special services (like extra baggage, special carrier for pets) via its website/app or at airport offices.
For in‑flight meals / special meals: Pegasus offers bundled services depending on fare — but meal inclusion may vary.
Security services & standard airport security screening apply as per airport norms (passport control, security check, baggage screening) — this is standard for all RUH passengers. RUH also offers lost & found, luggage storage, and information desks.

ATMs

King Khalid International Airport (KKIA) has ATMs from several banks, including Al Rajhi Bank, Alinma Bank, Bank Albilad, and Riyad Bank. These ATMs are located in the terminals and offer 24/7 access to services like cash withdrawal. ATMs in the international terminals may also provide currency exchange services.

Banks and locations

Al Rajhi Bank: ATMs are available throughout the airport, including at Terminal 1 (Departure Floor) and various locations in Terminal 5 (Arrival Floor and Baggage Reclaim).
Alinma Bank: ATMs are located in Terminal 1 and have currency exchange services available in the international terminals.
Bank Albilad: ATMs are available at Terminal 1 and in the international terminals.
Riyad Bank: Offers foreign exchange ATMs in the international departure lounges.

Services

Cash withdrawal: Available at most ATMs, with 24/7 access in most locations.
Balance inquiries: Available at most ATMs.

For tourists looking for advice, reservations, or service support, the Pegasus Airlines Riyadh Office is a handy and helpful location. The office improves the whole traveler experience with its welcoming staff and comprehensive information on flights, baggage, and travel restrictions. For anyone traveling from Saudi Arabia with Pegasus Airlines, it continues to be a reliable point of contact.