Pegasus Airlines Istanbul Office in Turkey
Travelers arranging domestic or international travel might get useful assistance from the Pegasus Airlines Istanbul Office in Turkey. It provides help with special services, travel information, baggage inquiries, flight modifications, and ticket purchases. By assisting travelers at every stage of their trip, the office hopes to provide a seamless experience.
| Field | Information |
|---|---|
| Airline / Office name | Pegasus Airlines — Istanbul (headquarters & airport ticket office / sales desk). |
| Address (headquarters) | Aeropark, Yenişehir Mah. Osmanlı Bulv. No:11/A, Kurtköy 34912, Pendik — Istanbul, Türkiye. |
| Airport ticket office | Pegasus ticket sales / service desks at Sabiha Gökçen (check terminal arrivals/departures areas). |
| Contact numbers | Pegasus customer service: 0888 228 12 12 Free lines for Turkey: 0850 250 67 02 / +90 850 250 67 77 (international). |
| Email / written contact | info@flypgs.com |
| Official website | www.flypgs.com |
| Terminal | Single main passenger terminal at SAW |
| Baggage allowance (summary) | International: up to 40×30×15 cm / ~3 kg) unless you purchased cabin baggage allowance. Cabin bag (if included/purchased) up to 55×40×23 cm and 8 kg. Checked baggage options (e.g., 20 kg) depend on fare (Saver, Saver Plus, Comfort Flex). Always check your booking. |
| Working hours (office / airport desk) | 24/7 |
| Flight status | www.flypgs.com/en/international-flight-status |
| Online check-in | Available via Pegasus website and mobile app opens up to 7 days before flight and closes typically 60 minutes before departure |
| Payment methods (website / onboard) | Website & bookings accept major cards (Maestro, Mastercard, Visa, Visa Electron, Troy, Diners, Discover, JCB); 3D Secure used. Onboard Pegasus Café: card payments (cash generally not accepted). |
| Travel documents | Valid passport/ID and any required visas, health documents or entry forms depending on destination. |
| Travel insurance | Pegasus offers info on optional services; independent travel insurance recommended (check booking extras or third-party insurers). For official guidance, consult Pegasus Help Center. |
| Rest areas / lounges | SAW terminal includes passenger seating, transit rest options and some lounges/paid rest areas. |
| Refueling / ramp services | Standard airport refueling and ground services at SAW for commercial flights — handled by airport MRO/ground handlers. |
| Onboard dining | Pegasus Café (buy-onboard snacks/meals). Payments by card; menu varies by route. |
| Airport name | Istanbul Sabiha Gökçen International Airport |
| Airport code | IATA: SAW ICAO: LTFJ |
| Airport address | Sabiha Gökçen International Airport, Kurtköy / Pendik, Istanbul, Türkiye |
| Nearby hotels (examples) | 1- ISG Sabiha Gokcen Airport Hotel (on/near airport) 2- Radisson Blu Hotel Istanbul Tuzla, Hampton by Hilton Istanbul Kurtkoy. 3- The Pendik Residence. |
| Nearby ATM | Multiple bank ATMs and exchange kiosks inside Sabiha Gökçen terminal (domestic & international zones). |
| Nearby hospital / medical | Local hospitals and 24/7 medical services are available in Pendik/Tuzla areas. SAW terminal provides medical first aid and ambulance coordination. |
| Public transport access | Buses (Havabus / municipality lines), airport shuttles, taxis and some private transfer services connect SAW to Istanbul. New rail/shuttle options and buses run to central districts. Check SAW transport page for routes and timetables. |
Social Media
| x.com/ucurbenipegasus | |
| www.facebook.com/PegasusHavayollari | |
| www.instagram.com/pegasusairlines |
For travelers looking for prompt assistance and unambiguous responses, the Pegasus Airlines Istanbul Office is a dependable resource. The office guarantees comfort and confidence from booking to travel support. It keeps providing amiable assistance to tourists, making every trip simpler and more convenient.