Pegasus Airlines Abu Dhabi Office in United Arab Emirates
For travelers looking for general travel help, ticket revisions, and airline bookings, the Pegasus Airlines Abu Dhabi Office in the United Arab Emirates is a convenient center. The office, which is conveniently located, offers basic services like customer service, airline information, check-in assistance, and luggage queries. Additionally, passengers have access to group travel plans, special food requests, and online booking support. Both individual and business visitors visiting Abu Dhabi will have a seamless experience thanks to the office’s competent staff and efficient processes.
Pegasus Airlines — Abu Dhabi
| Field | Details |
|---|---|
| Airline name | Pegasus Airlines |
| Office address (Abu Dhabi) | Abu Dhabi – United Arab Emirates |
| Contact number (Abu Dhabi) | +971 2 677 0678 |
| Email / local email | info@flypgs.com |
| Official website | www.flypgs.com |
| Working hours | Working hours ~09:00–18:00. |
| Nearby airport | Abu Dhabi International Airport — AUH. |
| Terminal (arrival/departure) | Terminal A. |
| Baggage allowance | Pegasus uses fare packages (Light, Saver, Saver Plus, Comfort Flex etc.). Light allows only under-seat bag (40×30×15 cm, up to 3 kg). Paid packages or add-ons allow cabin bag (55×40×23 cm up to 8 kg) and checked baggage (e.g., Saver/Saver Plus/Comfort Flex include checked allowances such as 20 kg depending on package). You can buy extra/checked baggage online or during booking. Always check your booking / fare package for exact allowance. |
| Check-in area / Online check-in | Online check-in available via flypgs website/app (opens up to 7 days before, closes typically 60 minutes before departure). Online check-in: www.flypgs.com/en/useful-info/info-about-flights/check-in |
| Special meals / Onboard food | Pegasus offers Pegasus Café pre-order menu (pre-order up to ~24 hrs before departure on many routes) and buy-onboard options; menus include child meals and various hot/cold options. Some fare bundles (e.g., Comfort Flex) may include a sandwich/meal. |
| Security services / Lost & found | Standard airport security procedures at AUH apply. For lost & found, contact airport Lost & Found (Abu Dhabi Airports) or Pegasus customer service if item lost on board — use Pegasus help center / manage booking. |
| Medical services | Abu Dhabi International / Zayed International Airport provides 24/7 medical / first-aid services and special assistance; contact airport services for on-site medical help. |
| Parking areas | AUH provides short-term, long-term and premium parking zones (Terminal A parking options). See Abu Dhabi Airports for maps, rates and recommended parking. |
| Smoking areas | AUH has designated enclosed smoking rooms in the piers/concourses (terminal building otherwise non-smoking). |
| Rest & charging points / Lounges | AUH offers lounges (Etihad and pay-in Plaza Premium lounges), charging points / seating hubs and airport hotels (AUHotel). Plaza Premium and other lounges provide charging/work stations. |
| Wheelchair / special assistance | AUH and Abu Dhabi Airports provide special assistance / wheelchair help — pre-book via airline or request at airport special assistance desks. Pegasus also advises special assistance requests via their Help Center. |
| Group & individual travel / Group bookings | Pegasus supports individual and group travel; group fares and large-group bookings generally handled via Pegasus sales or authorised agents. Use the Pegasus Help Center or call center for group booking options. |
| Travel insurance | Pegasus offers travel insurance products (ticketed or optional travel insurance) via partner GIG Sigorta during booking (can be purchased at ticketing). Details, coverage and claims info available on Pegasus site. |
| Social media / official pages | Facebook: www.facebook.com/PegasusHavayollari Instagram: www.instagram.com/pegasusairlines X (Twitter): x.com/ucurbenipegasus |
| Notes / Quick tips | • For the most accurate/fast help call the Abu Dhabi number above or use Pegasus Help Center / manage booking. • Fare packages determine baggage / seat / meal entitlements — check your fare. • Airport facilities (medical, smoking rooms, lounges, parking, charging points, wheelchair assistance) are provided by Abu Dhabi Airports — contact the airport for on-site questions. |
For travelers in the UAE, Pegasus Airlines Abu Dhabi Office provides a dependable and customer-focused service. The office guarantees efficiency and convenience in everything from ticketing and luggage assistance to flight questions and special travel preparations. Travel preparation and airport procedures in Abu Dhabi are made simpler and more comfortable by the skilled staff that passengers can rely on for assistance.