Pakistan International Airlines Riyadh Office in Saudi Arabia
The main customer service and ticketing hub for passengers flying with Pakistan International Airlines (PIA) is the Riyadh Office in Saudi Arabia. Located conveniently in the middle of Riyadh, the office provides assistance with flight bookings, ticket cancellations, baggage inquiries, and travel-related information. The office is geared to manage both individual and group travel needs, delivering professional help in several languages. For travelers traveling between Pakistan and Saudi Arabia, a committed staff guarantees easy travel arrangements and dependable assistance.
PIA — Riyadh Office (City & Airport)
– Airline Name
– Office Address (City / Ticketing Office)
- Al Rabiea Tower, Olaya Street, Al Olaya, Riyadh 11543, Kingdom of Saudi Arabia
- Another address: 305 Makkah Road, Olaya, P.O. Box 17849, Riyadh, Saudi Arabia.
– Office Contact Number / Email / Website
- Phone: +966 11 465 9600 / +966 11 461 4933 / +966 11 465 9725
- Email: ruhuupk@piac.aero
- Official website: https://www.piac.com.pk
– Office Working Hours
- Sunday to Thursday: 8:30 AM–1:00 PM & 4:00 PM–7:30 PM; closed on Friday, Saturday and public holidays.
Airport Info — King Khalid International Airport (RUH), Riyadh
– Airport Name & Code
- King Khalid International Airport (RUH)
– Airport Address
- Airport Road, King Khalid International Airport, Riyadh, Saudi Arabia
– Airport Contact Number
- +966 9200 20090
– Terminals / Public Transport Access
- The airport is connected by the new metro system: the airport is served by the city’s metro, via the Yellow Line (Line 4), which links the airport to city centre (e.g. King Abdullah Financial District (KAFD)).
- Taxis/ride‑hailing are available 24/7 at the airport.
- Typical time from airport to Riyadh city centre by taxi: ~30–40 minutes (≈ 35 km).
Nearby Hotels & Amenities near RUH
- Riyadh Airport Marriott Hotel (~4–6 km from airport)
- Radisson Hotel Riyadh Airport (~5–6 km)
- Other budget or mid‑range hotels/apartments within ~10–15 km from airport in districts like Qurtuba, Al Yasmin etc.
Services Mentioned by PIA Riyadh Office
- Flight ticket booking, cancellation, rescheduling, modifications
- Web/online check‑in + airport check‑in + kiosk check‑in
- Baggage allowance / baggage‑related queries / missing luggage assistance
- Pet & animal travel / special assistance for animals/pets.
- In‑flight services: meals, in‑flight entertainment / WiFi, seating, upgrades
- Airport transfers, meet & greet, airport‑lounge info, transit help, immigration/visa info (for some categories), transit services
- Travel insurance, refund / re‑booking / refund support, seat selection/upgrade, awards/miles program support.
PIA fleet (aircraft types potentially used on international routes like Riyadh)
- ATR‑42
- Airbus A320‑200
- Boeing 777‑200ER
- 777‑200LR
- 777‑300ER
Practical Travel Tips for Riyadh / RUH / PIA travellers
- After landing at RUH, you can use taxi / ride‑hailing or the new metro (Yellow Line / Line 4) to reach city — metro is cheap (~SAR 4) and connects to city‑center.
- If you need accommodation after a flight or before departure, hotels like Riyadh Airport Marriott or Radisson near RUH are convenient — close to airport and easy access.
- For pets/animal travel — since PIA lists “Animals and Pets” among supported services in Riyadh office, it’s worth contacting them in advance via Riyadh office email/phone to confirm pet‑policy, required paperwork, possible fees.
- For baggage allowance — as with any airline, check your ticket class and PIA’s “Baggage Guide” on their official site; for special baggage (oversized, extra, sports gear) contact PIA Riyadh office ahead.
- For airport transfers — confirm taxi or ride‑hailing rates; ensure use of official taxi‑stands at airport to avoid scams (taximeter or fixed fare).
- Payment method / currency: likely you’ll need cards or accepted international KSA payment methods for tickets; confirm with PIA for any agent fees / payment in SAR / USD / PKR when booking from outside Pakistan.
Medical services
King Khalid International Airport (KKIA) provides medical services, including a military medical complex on its premises and other facilities. Passengers can also access assistance like wheelchair services for mobility needs, and emergency medical services are available on-site. For non-emergency healthcare, expats in Saudi Arabia must have health insurance to cover medical needs.
- Medical facilities and services at KKIA
- Military Medical Complex: A military medical complex is located on the grounds of the airport.
- On-site emergency services: The airport has medical centers that are available to respond to emergencies.
- Wheelchair services: To assist passengers with limited mobility, wheelchair services are available. It is recommended to request these at the time of booking your flight.
- Important information for expats
- Health insurance: As an expat in Saudi Arabia, you are required to have health insurance to cover your medical needs.
- Expat healthcare: While Saudi nationals receive free healthcare, expats must be prepared with their own insurance coverage.
The PIA Riyadh Office plays a critical role in guaranteeing a seamless travel experience for passengers. With quick services, skilled staff, and complete support for bookings, baggage, and travel queries, it stands as a trusted hub for PIA travelers. It is a crucial point of contact for everyone traveling with Pakistan International Airlines because of its dedication to client satisfaction.