Pakistan International Airlines Medina Office in Saudi Arabia
The Pakistan International Airlines (PIA) Medina Office in Saudi Arabia helps Pakistani travelers with booking, ticket changes, flight inquiries, and baggage support. The office provides friendly assistance for passengers flying between Medina and Pakistan. It offers guidance on travel rules, documents, and flight schedules. PIA staff also support group travel, refund requests, and special service needs. The office is helpful for pilgrims visiting Medina, making their travel smooth and stress-free with clear information and quick customer service.
Airline / Office & Airport Basic Info
- Airline name: Pakistan International Airlines (PIA)
- PIA Medina Office (city / ticketing / booking office)
- Address: Tareek Sayed Al-Shuhada, Madinah, Saudi Arabia
- Email ID: meduupk@piac.aero
- Contact number (phone): +966 1 4825 3684
- Working hours: Sunday to Thursday — 8:30 am–1:00 pm and 4:00 pm–7:30 pm. Closed on Friday, Saturday and public holidays.
- Official website: https://www.piac.com.pk
- Airport: Prince Mohammad bin Abdulaziz International Airport.
- Airport code: IATA: MED, ICAO: OEMA
- Airport address / location: Medina, Saudi Arabia. Geographic coordinates: approx 24°28′21″N 39°42′35″E.
- Airport operator / website: TIBAH Airports Development Co. / TAV Airports Holding.
- Airport passenger terminal: The airport has a modern terminal (after renovation), with facilities like boarding bridges, lounges, check-in counters etc.
Airport → City / How to Reach / Distance / Transport Access
- Distance from airport to Medina city center: roughly 14–17 km (about 15–20 minutes by car/taxi).
- Transport options:
- Taxis: Official airport taxis are available outside the terminal. Good for direct rides from airport to city center or hotels.
- Ride-sharing apps: (like Uber / local equivalents) are also available from the airport — many travellers use them.
- Shuttle / Airport-Hotel transfers: Some hotels near the airport offer shuttle services, especially useful if you have luggage or arrive during odd hours.
- Public bus/shuttle: There are shuttle-bus services from the airport to city / central Madinah during major flight arrival times.
- Car rental: Available at the airport (international and local agencies) for travellers who prefer to drive.
Baggage Allowance & Services
- Website: www.piac.com.pk/experience/baggage/baggage-guide
- At airport: The airport offers standard services — check-in counters, luggage handling, give full facilities including modern check-in desks, boarding bridges, lounges, wifi, lost & found.
Nearby Hotels / Landmarks / Amenities
- Hotels near the airport:
- Landmarks / Religious / Historic / Tourist sites:
- Al‑Masjid an‑Nabawi (Prophet’s Mosque) — central Medina.
- Quba Mosque — historic / religious site, reachable by taxi / car from city.
- Mount Uhud (historic), and other heritage / cultural / religious places in/near Medina city.
- Amenities & Airport facilities: The airport offers standard passenger facilities — lounges, shops, restaurants, wifi, parking (short-term & long-term), lost & found, assistance desks.
Dos & Don’ts, Travel Tips & Documents
Do’s / Recommendations
- Arrive at the airport at least a couple of hours before departure — especially in busy times (pilgrimage / Umrah / Hajj) as crowds + security may take time.
- Use official airport taxi or ride-sharing apps (Uber / local) for safe and reliable transport from arrival terminal to city / hotel.
- If staying near city/hotel, consider pre-booking hotel shuttle or airport-transfer to avoid confusion on arrival.
- Keep important travel documents — passport, visa (or Umrah / Hajj permit), flight ticket/PNR, baggage papers, emergency contact — handy.
- Check baggage allowance as per your ticket on PIA’s official baggage guide before packing.
Don’ts / Warnings / What to Avoid
- Avoid unlicensed taxis or random “helpful guides” offering transport at airport — stick to official taxi stands / recognized app-based rides.
- Avoid leaving documents or luggage unattended; use official lost & found / baggage services for lost items.
- During busy pilgrimage seasons, expect longer wait times, crowds — don’t schedule too tight transfers (e.g. between flight arrival + hotel check-in + prayer time).
Travel Documents
- Passport with valid Saudi visa (or Umrah/Hajj permit).
- Valid flight ticket / boarding pass / PNR for PIA flight.
- Baggage check-in receipts (if any), especially for check-in + return.
- Hotel booking confirmation (if staying in a hotel).
- For Umrah/Hajj pilgrims: relevant permit / health / vaccination certificates.
- Local currency (Saudi Riyal) for taxi/transport, and some cash in hand, cards may not always be accepted.
Social Media
- Facebook: www.facebook.com/PakistanIntAirlines
- Instagram: www.instagram.com/pakistanintairlines
- YouTube: www.instagram.com/pakistanintairlines
- Twitter: www.instagram.com/pakistanintairlines
For travelers in need of assistance prior to or following their flight, the PIA Medina Office is a dependable location. Travelers can handle reservations, baggage problems, and travel inquiries with ease thanks to friendly staff and clear instructions. By providing dependable and easily accessible service, the office guarantees a seamless travel experience for both pilgrims and regular travelers, making travel with PIA more easy and comfortable for all.