Pakistan International Airlines Makkah Office in Saudi Arabia
Booking tickets, changing flights, baggage information, and general travel questions are all handled by the office. It provides travelers with comprehensive instruction and customer service, particularly during the Umrah and Hajj seasons. For trustworthy information, document verification, and easy travel planning, travelers can stop by the office. Passengers are guaranteed prompt updates and expert support for all PIA-related services by its welcoming team.
| Item | Details / What is Known |
|---|---|
| Office name / Airline | Pakistan International Airlines (PIA) |
| Office Address | Umm-Ul-Qurra Road, Opposite Al Baik Sitteen Street, Makkah, Saudi Arabia. |
| Contact Phone Number | +966 12 546 5343 OR +966 12 548 4645 |
| Email ID | qcauupk@piac.aero. |
| Official website | https://www.piac.com.pk |
| Online / Web Check-in link | https://www.piac.com.pk/web-checkin |
| Main Airport | King Abdulaziz International Airport IATA: JED / ICAO: OEJN |
| Distance / Ground Transport from Airport to Makkah | ~ 91.6 km road (about 1 hour by car/taxi) from Jeddah Airport to Mecca/Makkah. You can also use the Haramain High Speed Railway (HHR) from airport to Makkah — this rail line connects Jeddah Airport to Makkah. |
| Services handled by Makkah Office | Ticket booking / cancellation / rescheduling — Web / online check-in service — Airport-counter / kiosk check-in. Baggage allowance / baggage assistance — Flight information, general queries — Missing-luggage / luggage inquiry / lost & found Unaccompanied minors, special assistance, pets/animals, etc. |
| Baggage allowance / baggage inquiry | The Makkah Office offers baggage assistance and baggage-allowance information. Website: www.piac.com.pk/experience/baggage |
| Airport terminal | As PIA uses King Abdulaziz International Airport for flights to Jeddah/Mecca, the terminal will be one of JED’s operational passenger terminals. |
| Retail / Food & Beverage | International brands like Pret A Manger, Pizza Express, and Café Bateel, as well as local Saudi options and a duty-free shop. |
| Parking areas | King Abdulaziz International Airport (KAIA) offers multiple parking options, including Short-Term, Long-Term, and premium First-Class and Business-Class parking areas, all located at Terminal 1, the North Terminal, and the Hajj & Umrah Terminal. |
| Medical services | King Abdulaziz International Airport (KAIA) provides medical services including a general medical clinic, emergency and first aid services in Terminal 1, and a pharmacy in the North Terminal. |
| Smoking area | Indoor smoking rooms and outdoor smoking areas are available in different terminals. |
| Ground Transportation (from airport to Makkah + inside Makkah) | Taxi / car: ~ 1 hour drive (~ 91–98 km) between Jeddah Airport → Makkah. Train: Use Haramain High Speed Railway (HHR) from the airport’s railway station to Makkah. Bus: Bus service also available from Jeddah Airport to Makkah (Jarwal Bus Station) via bus operators. |
Social Media
| www.facebook.com/PakistanIntAirlines | |
| x.com/Official_PIA | |
| YouTube | www.youtube.com/@pakistaninternati |
| www.instagram.com/pakistanintairlines |
When it comes to providing travelers with necessary travel services, the PIA Makkah Office is crucial. Bookings, luggage, and travel updates are all smoothly coordinated thanks to it. Travelers get the assistance they require for a stress-free trip thanks to the kind staff and easily accessible customer service. Passengers seeking dependable support while traveling between Saudi Arabia and Pakistan continue to rely on this office.