The Pakistan International Airlines (PIA) Jeddah Office serves as an important support center for Pakistani travelers in Saudi Arabia. It provides services such as ticket booking, flight changes, baggage assistance, and travel information. The office helps passengers plan smooth journeys between Jeddah and various destinations across Pakistan and beyond.
| Item | Details |
|---|---|
| Office Address (Jeddah) | SKAB Center, Annex Movenpick Hotel, Al Madinah Al Munawarah Road, Mushrefah, Jeddah 23332 Also: Al-Bassam Business Centre, Off Madinah Road, Ground Floor, Opp. Old Governor’s Secretariat, P.O. Box 2033, Jeddah 21451 |
| Contact Number | +966-12-661 4932 / +966-12-661 4814 Alternate: +966-12-643 5933 / +966-12-685 8924 |
| Email ID | jedurpk@piac.aero general: contact@piac.aero |
| Official Website | www.piac.com.pk |
| Working Hours (Office) | Sunday–Thursday: 8:30 am–1:00 pm & 4:00 pm–7:30 pm |
| Airport Served (Nearby Airport) | King Abdulaziz International Airport (JED), Jeddah. |
| Terminal at JED (for PIA) | Terminal H |
| Online Check-in | Online Check-in |
| Service | Information / Notes |
|---|---|
| Baggage Allowance | According to SeatGuru: For PIA, 2 checked bags for international flights. Checked baggage weight: up to ~23 kg per piece for standard fares. Carry-on: max ~7 kg, size up to 115 cm (55×38×22 cm) per SeatGuru. Excess baggage: for flights to/from Saudi Arabia, the fee may be USD 3 per kg. |
| Luggage Inquiry / Lost & Found | For Jeddah Airport, passengers typically need to contact airport authorities. |
| Flight Status | Flight Status |
| Medical Services | For medical emergencies, use airport medical/first-aid services at King Abdulaziz Airport. |
| Parking Areas (at JED) | Jeddah Airport (King Abdulaziz) has its own long- and short-term parking. |
| Smoking Area | Smoking areas are typically managed by the airport |
| Security Services | Standard airport security is handled by King Abdulaziz Airport authorities. |
| Airport Assistance / Meet & Greet | For special assistance (e.g., VIP), you may contact PIA office or ground handling agents. |
| Wheelchair Services | wheelchair assistance at JED (King Abdulaziz) is usually available via the airport. |
| Customer Service Desks (at Airport) | PIA may have airline counters in Terminal H. For detailed locations, check Jeddah Airport terminal map or ask at info desks. |
| Food & Beverage | Airport’s eateries in Terminal H. |
| Ground Transportation | At King Abdulaziz Airport: taxis, ride-hail (e.g., Uber / Careem), airport shuttles. For PIA customers, the PIA office may help guide you to transport services, but they don’t run their own transport. |
The PIA Jeddah Office remains a reliable point of assistance for travelers needing guidance, travel updates, or service support. With customer-friendly staff and essential travel facilities, the office ensures passengers enjoy a comfortable and well-managed experience when flying with Pakistan International Airlines.