Nanjing Lukou International Airport (IATA: NKG; ICAO: ZSNJ) is the main international airport serving Nanjing, Jiangsu Province, China. It is located in Lukou, Jiangning District, approximately 35 km south of central Nanjing, and is an important aviation hub for the Yangtze River Delta region. The airport began operations on July 1, 1997.
The following numbers are useful for passengers looking for airport assistance, baggage information, medical help, police services and transportation. The main airport service line is 025-96066, which is also listed by China’s Civil Aviation Administration.
| Service | Telephone number |
|---|---|
| Airport customer service / general enquiries | +86 25 96066 |
| Airport baggage enquiry | +86 25 69822758 |
| International baggage enquiry | +86 25 69820476 |
| T1 baggage storage / left luggage | +86 25 69822772 |
| T2 baggage storage / left luggage | +86 25 69820507 |
| T1 Lost & Found | +86 25 69822777 |
| T2 Lost & Found | +86 25 69821330 |
| Airport medical service | +86 25 69820120 |
| Airport police station | +86 25 69820351 |
| VIP service | +86 25 69820000 |
| Airport bus | +86 25 69820058 |
| Intercity bus | +86 25 69820756 |
| Parking service | +86 25 69820167 |
| Cargo collection | +86 25 69820566 |
| Consumer complaints | +86 25 69820315 |
For emergencies in China, the principal national emergency numbers are 110 for police, 119 for fire and 120 for ambulance/medical emergencies.
| Emergency / assistance | Number |
| Police emergency | 110 |
| Fire and rescue | 119 |
| Ambulance / medical emergency | 120 |
| Airport police station | +86 25 69820351 |
| Airport medical service | +86 25 69820120 |
| Airport main service line | +86 25 96066 |
For an airport-specific problem such as a lost bag, missed connection or passenger-service issue, contacting the airport’s 96066 line may be more appropriate than calling a national emergency service.
Nanjing Lukou Airport provides baggage enquiry, baggage storage and Lost & Found services in both terminals.
| Terminal | Location / service | Telephone |
| T1 | Arrivals, Gate 3 area | +86 25 69822772 |
| T2 | Domestic departures, Check-in Island B | +86 25 69820507 |
| Terminal | Location | Telephone |
| T1 | Arrivals, Gate 3 / Customer Center | +86 25 69822777 |
| T2 | Arrivals, Gate 3, 1F | +86 25 69821330 |
For baggage tracing or baggage-related enquiries, published airport contact information lists:
| Terminal | Main role | Key information |
| Terminal 1 (T1) | Mainly domestic passenger operations | Reopened in July 2020 following renovation; has 80 documented check-in counters and 33 security lanes. |
| Terminal 2 (T2) | Domestic and international passenger operations | Larger terminal with international facilities, boarding bridges, lounges and extensive passenger services. |
Available lounge names and operating hours can change according to airline schedules, passenger eligibility and airport operations. Published lounge directories identify the following lounges at Nanjing Lukou Airport.
| Terminal | Lounge | Area / location | Published hours |
| T1 | South Airlines V5 First Class & Business Class | Domestic T1 | 08:45–22:00 |
| T1 | South Airlines V5 Pearl Gold & Silver Card VIP | Domestic T1 | 08:45–22:00 |
| T1 | First Class Lounge V8 | T1 | First flight–last flight |
| T1 | V9 Business Lounge | T1 | 05:20–last flight |
| T1 | Yuexing Counter | T1 | 05:20–22:00 |
| T2 | Domestic VIP Lounge | Domestic departures | First flight minus 1 hour to last flight minus 40 minutes |
| T2 | Golden Century Lounge | Near Gates 41–44 | Around 06:30/07:00–22:00, depending on directory |
| T2 | First Class Lounge V7 | International departures | 06:00–22:00 |
| T2 | V6 Business Lounge | T2 | 05:20–last flight |
| T2 | V7 International First Class Lounge | International area | 06:00–last flight |
The IATA airport code is NKG and the ICAO code is ZSNJ.
The airport is located in Lukou, Jiangning District, Nanjing, Jiangsu Province, China, roughly 35 km south of central Nanjing.
Nanjing Lukou International Airport has two passenger terminals: Terminal 1 and Terminal 2.
Terminal 2 handles international passenger operations, although passengers should always confirm the terminal shown on their booking and current airport flight information.
The main airport customer-service number is +86 25 96066. China’s Civil Aviation Administration also lists 025-96066 as the airport’s enquiry telephone.
The airport has passenger services operating around flight schedules, while the main 96066 customer-service line is published as a 24-hour service. Individual check-in desks, lounges, shops and other facilities have their own operating hours.
Baggage services are located in both terminals. T2 has a left-luggage facility around Check-in Island B in domestic departures, while T1 baggage storage is listed near Gate 3 in the arrivals area.
First contact the airline or ground-handling baggage desk and keep your baggage tag. You can also use the airport’s baggage enquiry and Lost & Found services. The published airport contacts include +86 25 69822758 for baggage enquiries and separate Lost & Found numbers for T1 and T2.
No. TSA is a U.S. agency, not the security authority for Nanjing Lukou Airport. Passengers departing Nanjing undergo Chinese airport and civil-aviation security screening.