Lufthansa Airlines San Francisco Office in USA
Passengers can get helpful support for reservations, ticket modifications, luggage regulations, and special assistance at the Lufthansa Airlines San Francisco Office. The office, which is conveniently located for travelers in the Bay Area, provides assistance with airline itineraries, travel paperwork, and check-in procedures. Help with group travel, upgrades, and Miles & More inquiries is provided by friendly staff. For both business and leisure travelers, the Lufthansa San Francisco Office guarantees seamless, dependable, and expert customer service, whether you require information regarding foreign flights or travel regulations.
| Item | Details |
|---|---|
| Address | San Francisco International Airport, San Francisco, CA 94128, United States |
| Contact number (office / reservations) | +1-877-694-1012 |
| Email ID | customer.relations@lufthansa.com |
| Official website | www.lufthansa.com |
| Working hours (office) | 24 hours, 7 days a week |
| Online Check-in link | www.lufthansa.com/us/en/online-check-in |
| Flight status / timetable link | www.lufthansa.com/en/timetable-and-flight-status |
| Airport Name | San Francisco International Airport |
| Airport Code (IATA) | SFO |
| Airport Address | San Francisco, CA 94128, USA |
| Airport Contact Number | +1 650-821-8211 |
| Airport official website | https://www.flysfo.com |
| Lufthansa at SFO — Terminal | International Terminal G |
| Check-in / Counter Hours (for Lufthansa flights) | Check-in usually begins ~3 hours before scheduled departure; check-in desks & self-service kiosks at Terminal G. |
| Lost & Found (for items lost in public areas) | +1 650-821-7014 Email: sfolostandfound@flysfo.com. Hours: daily 08:00–22:00. |
| Rest / Relax Areas, Workstations, Wi-Fi | SFO offers rest zones, workstations, free Wi-Fi (“#SFO FREE WIFI”), seating / relaxation areas. |
| Tea / Coffee / Food / Cafés / Restaurants (incl. near Terminal G / International) | Multiple cafés, food & drink outlets at SFO, including options in International Terminal G and other terminals. |
Baggage Allowance
Lufthansa’s baggage allowance depends on the booking class, with Economy typically allowing one 8 kg carry-on and one 23 kg checked bag, while Premium Economy allows one carry-on and two 23 kg checked bags. Business and First Class passengers have higher allowances for carry-on and checked baggage. All checked baggage must not exceed 158 cm (width + height + depth), and a maximum weight of 32 kg per item applies, regardless of class.
Carry-on baggage
- Economy and Premium Economy: 1 carry-on (max. 8 kg) and 1 personal item (max. 40 x 30 x 15 cm).
- Business and First Class: 2 carry-on items (max. 8 kg each) and 1 personal item (max. 40 x 30 x 15 cm).
- Infants (under 2): No carry-on allowance, but special items like a “pocket buggy” may be permitted onboard as part of the adult’s carry-on allowance.
Checked baggage
- Economy: 1 checked bag (max. 23 kg).
- Premium Economy: 2 checked bags (max. 23 kg each).
- Business: 2 checked bags (max. 32 kg each).
- First Class: 3 checked bags (max. 32 kg each).
Important considerations
- Economy Light fare: This fare type, available on certain routes, does not include a free checked baggage allowance. Passengers can purchase additional baggage online for a fee.
- Baggage size: The total dimensions (width + height + depth) for each checked bag must not exceed 158 cm.
- Excess baggage: Items that exceed the free baggage allowance will be subject to excess baggage charges.
- Infants: Irrespective of travel class, infants (under 2) are entitled to one checked bag of up to 23 kg.
- Children: Children over 2 years have the same baggage allowance as adults in their respective travel class.
- Status: Frequent flyer status with Lufthansa or Star Alliance can affect baggage allowance.
- Check your ticket: The exact allowance for your trip is displayed on your ticket or in your booking details.
Pet & Animal Services ( At Airport)
San Francisco International Airport (SFO) offers great pet services, primarily Animal Relief Areas (ARAs) with indoor/outdoor options and the famous Wag Brigade therapy animals to calm travelers, plus guidance for traveling with pets, requiring kenneling except for service animals. Look for painted paw prints on the Arrivals Level for relief areas, which have waste bags and water.
Key Pet Services at SFO:
- Animal Relief Areas (ARAs):
- Outdoor: Fenced areas with water, bags, and relief spots.
- Indoor: Located post-security (look for paw prints on curbside), offering sinks, paper towels, and bags.
- Wag Brigade: Certified therapy dogs and cats in “Pet Me!” vests roam terminals to reduce passenger stress.
- Pet Travel Rules: Pets must be in kennels within terminals (except service animals); leashed pets allowed in ARAs.
- Resources: SFO’s website provides detailed info on traveling with pets, including relief area locations.
Tips for Pet Owners:
- Before You Go: Check airline and destination rules for pet travel.
- During Layover: Use the ARAs for breaks; they’re clearly marked.
- For Fun: Spot the Wag Brigade for some furry stress relief!
Social Media
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For passengers in need of prompt assistance with reservations, baggage information, or flight updates, the Lufthansa Airlines San Francisco Office provides a dependable point of contact. The office makes it easier and more pleasant to plan your trip with its educated staff and reachable customer assistance. The Lufthansa San Francisco Office guarantees a seamless and stress-free travel experience whether you are traveling for business or pleasure.