LOT Polish Airlines Chicago Office: Airline Office Contacts and Location Guide
Travelers may handle reservations, ask questions about flight schedules, and get advice on travel policies at the LOT Polish Airlines Chicago Office. For a stress-free trip, the crew guarantees individualized care.
| Item | Details |
|---|---|
| Office Address | 10000 W Balmoral Ave, Chicago, IL 60666, United States |
| Contact Number | +1 800-832-6352 (airport general) +1 212-789-0970 (airline office) |
| Email ID | contact.mailing@lot.pl |
| Official Website | www.lot.com |
| Terminal | The airline serves international flights at ORD via Terminal 5. |
| Baggage Allowance | • Carry-on: 1 piece up to 8 kg (or 2 pieces depending on class) with dimensions approx. 55 × 40 × 23 cm. • Checked baggage: For US/Canada routes: Economy: 1 × 23 kg. Premium economy: 2 × 23 kg. Business: 3 × 32 kg. |
| Luggage Inquiry / Lost & Found | At ORD: Lost & Found public areas: Chicago Police at 773-686-2385. For airline-specific items, contact the carrier. |
| Nearby Airport | ORD itself is the airport. Another Chicago airport is Chicago Midway International Airport (MDW). |
| Check-In Area | At Terminal 5 for international departures. Check-in counters typically on the departures level. General ORD terminal info: check-points and gates. |
| Medical Services | ORD has an Urgent Care Clinic in Terminal 2 just past security. |
| Parking Areas | Short-term & long-term parking: e.g., Garage A (adjacent Terminals 1-3), Lot D (adjacent Terminal 5) etc. |
| Smoking Area | Smoking (including e-cigarettes) is prohibited inside. Designated smoking areas are outside the terminals. |
| Security Services | ORD has multiple TSA checkpoints: Terminal 5 checkpoint open 24 hrs. General security information available. |
| Airport Assistance / Meet & Greet | For accessibility and special assistance: ORD’s Accessibility Guide states services must be arranged via your airline. Many airlines provide “Meet & Greet” premium services; contact LOT directly for availability at ORD. |
| Wheelchair Services | ORD offers free wheelchair assistance; to be requested via your airline in advance. |
| WiFi Services | Free unlimited WiFi available throughout ORD: Connect to “ORD Free WiFi”. |
| Visa & Passport Assistance | For international travel from USA, passengers must ensure their visa/passport are valid. ORD does not provide visa issuance onsite; for country-specific requirements contact your airline or consulate. For Polish/US travel, contact the Polish Consulate in Chicago: 1530 N Lake Shore Dr, Chicago, IL. |
Travelers looking for effective service, advice, and assistance for smooth trips to international locations can rely on the LOT Polish Airlines Chicago Office.