Kuwait Airways Abu Dhabi Office operates from Al Bader Tower, Sheikh Rashid Bin Saeed Street, P.O. Box 46147, Abu Dhabi. Tickets, cancellations, flight changes, online and airport check-in, baggage allowance and lost luggage support, seat selection, refunds, advice on visas and travel documents, pet travel, group reservations, and general travel assistance are all handled by the office.
| Field | Details |
|---|---|
| Office (City) Address | Al Bader Tower, Sheikh Rashid Bin Saeed Street, P.O. Box 46147, Abu Dhabi, U.A.E. |
| Office Phone (City Office) | +971 2 631 3200 |
| Office Email (City Office) | auhsbku@kuwaitairways.com |
| Official Website | kuwaitairways.com |
| Airport Office Address (at AUH) | At Zayed International Airport (Abu Dhabi International Airport), Terminal 1 — Airlines Offices, Room 2224/2225 |
| Airport Office Phone | +971 2 575 7092 / 505 2589 |
| Airport Office Email | auhkzku@kuwaitairways.com |
| Service / Facility | Info / Details |
|---|---|
| Airport Name | Zayed International Airport (AUH) |
| Terminal | All flights now operate from Terminal A at Zayed International Airport. |
| Check‑in / Check‑in area / Counters | Terminal A has 26 check-in desks + 14 self-service kiosks + help desks for queries. |
| Baggage Allowance | Cabin (carry-on) baggage: one piece not exceeding 7 kg. Checked baggage: depends on class/route. For example: Economy may allow two bags of 23 kg each; Business/First often allow two 32 kg bags. Always check what’s printed on your ticket. |
| Lost & Found / Baggage Services / Inquiries | AUH provides a “Baggage service desk” / baggage‑issue resolution desk. In general, Kuwait Airways lists “Missing Luggage / Baggage services” among issues handled at its Abu Dhabi Office. |
| Airport Assistance | AUH offers “Special Assistance” services, accessible toilets, and other inclusive services. Kuwait Airways Abu Dhabi Office indicates they handle “Travelers with disabilities” enquiries. |
| Medical Services / Health / Airport Clinic | AUH provides medical/health services as part of its general airport services. |
| Parking Areas / Pick-up & Drop-off / Ground Transport | Airport offers short-term and long-term parking. Ground transport: taxi, public buses, shuttle services, car rentals are available outside airport. |
| Smoking Areas | Although Terminal A is non-smoking generally, AUH has designated enclosed smoking rooms in its piers. |
| Retail / Duty‑Free / Shops / Food & Beverage | AUH offers many retail and duty-free shops, dining & café options in its “Shop & Dine” zone. |
| Information Kiosks / Help / Customer Service Desks / Info / Transit Desks | There are help desks, information desks and transit desks in AUH. Self‑service kiosks are available for check‑in. |
| Airport Lounges | AUH offers lounges and a “Meet & Assist” or “Salam Meet & Assist” service for passengers wanting help through check-in / immigration / security. |
The Kuwait Airways Abu Dhabi Office is a traveler’s one-stop shop. For travelers flying with Kuwait Airways to or from Abu Dhabi, the crew takes care of everything, including booking flights, making modifications, handling baggage concerns, and providing assistance with visas and pets.
| Flight status | kuwaitairways.com/en/flightstatus |
| Online Check in | kuwaitairways.com/en/online-check-in |
| Baggage allowance | kuwaitairways.com/en/is/free-baggage |
| www.facebook.com/KuwaitAirways | |
| YouTube | N/A |
| www.instagram.com/KuwaitAirways | |
| x.com/KuwaitAirways |