Korean Air Honolulu Office in Hawaii
Passengers flying with Korean Air at Daniel K. Inouye International Airport (HNL) are served by the Korean Airlines Honolulu Office in Hawaii. The office, which is situated in Terminal 2 at 300 Rodgers Boulevard, Lobby 4, offers help with reservations for flights, check-in assistance, ticket modifications, baggage inquiries, and general customer service requirements. Employees can assist guests with reservations or schedule modifications, answer travel-related queries, and provide flight information. Travelers can get assistance via email and a dedicated toll-free phone number.
Korean Air Honolulu Office & Airport Information
| Category | Details |
|---|---|
| Airline Name | Korean Air |
| Office Address (Airport) | 300 Rodgers Boulevard, Lobby 4, Terminal 2, Daniel K. Inouye International Airport, Honolulu, HI 96819, USA |
| Office Address (City Office, if available) | Waikiki Resort Hotel, 1st Floor Lobby, 2460 Koa Ave, Honolulu, HI 96815 |
| Airport Code | HNL (Daniel K. Inouye Int’l Airport) |
| Airline Phone | 1‑800‑438‑5000 (U.S. toll‑free help line) 1‑808‑926‑8000 (local office contact) |
| customersvc@koreanair.com | |
| Official Website | https://www.koreanair.com |
| Terminal Used by Korean Air | Terminal 2 at HNL |
| Check‑in Area | Korean Air check‑in counters in Terminal 2 (international departures). desk closes ~60 min before departure |
| Baggage Allowance | Depends on fare and route; see Korean Air’s baggage page online or check‑in counter for details. Typically includes checked + carry‑on guidelines and excess/oversize policies — contact airline or check website. |
| Luggage Inquiry | Contact office or main customer service tel: 1‑800‑438‑5000. Baggage service available at airline counter . |
| Lost & Found | Terminal 2 Parking Garage (ground level) – Phone: (808) 836‑6683 (Mon‑Fri 8 a.m.–4 p.m.) |
| Medical Services | Airport medical services available; contact Daniel K. Inouye International Airport for emergencies. Phone: (808) 836‑6643 (24 hrs) |
| Parking Areas | Terminal 1 & 2 Parking Garages, International Parking Garage; accessible parking available; rates vary. |
| Smoking Areas | No smoking inside terminals. Designated outdoor areas near Terminal 1 & 2 parking and outside curb areas. |
| Security Services | TSA security checkpoints for departures; airport security available 24/7. |
| Airport Assistance / Meet & Greet | Airline staff can assist at airline desk; dedicated meet & greet usually arranged in advance through airline. Not standard walk‑up service. |
| Wheelchair Services | Wheelchair assistance available on request; contact airline in advance or airport accessibility desk. |
| Customer Service Desks | Korean Air check‑in counters in Terminal 2; general airport information counters available in terminals. |
| Retail Services | Shops and stores inside Terminals (retail, convenience, duty‑free in international area). |
| Food & Beverage | Multiple cafes, restaurants, and bars throughout airport terminals. |
| Information Kiosks | Information desks and digital monitors inside terminals provide maps and flight details. |
| Ground Transportation | Skyline rail at Lelepaua Station (connects to downtown & Waikīkī). TheBus public buses – Taxis & rideshares (curbside) – Rental cars (CONRAC facility, shared shuttle) Free Wiki Wiki Shuttle between terminals. |
For travelers traveling to or from Hawaii, the Korean Air Honolulu Office is a useful point of contact that provides crucial travel assistance, reservation support, and customer care right at the airport. The Honolulu team strives to make travel easier and more convenient for all Korean Air customers, whether they are booking flights or managing luggage issues.