The JSX Sacramento Office in California provides regional assistance for travelers and the airline’s operations. It is situated in Sacramento and assists with client inquiries, rescheduling, cancellations, and bookings of airline tickets. In addition, the office helps with general flight information, travel paperwork, and baggage inquiries. The crew guarantees seamless travel arrangements for travelers departing from Sacramento International Airport and is available by phone and online around-the-clock.
| Category | Information |
|---|---|
| Airline Name | JSX Airlines |
| Office Address | Sacramento, CA, USA |
| Office Contact Numbers | +1 800‑435‑9579 |
| Support Email | customersupport@jsx.com |
| Official Website | https://www.jsx.com |
| Working Hours | 24 hours / 7 days |
| Terminal / Check‑in | Terminal 7 at SMF for JSX flights |
| Baggage Allowance | JSX free baggage varies by fare. common policy includes up to 2‑3 bags (~50 lbs each) depending on fare, extra/overweight fees apply. |
| Travel Insurance | Not provided by airline. Recommended to buy third‑party travel insurance before booking. |
| Travel Documents Needed | Valid government ID (passport/driver’s license). Follow US TSA and airline requirements. |
| Payment Methods | Major credit/debit cards online or at counter (Visa, Mastercard, etc.) via JSX booking. |
| Pet & Animal Services | Small pets (cats/dogs) allowed in‑cabin with approval and fee. Pets must meet carrier rules and paperwork. |
| Do’s & Don’ts | Arrive ~30‑45 min before flight. complete documentation. check baggage limits. pets pre‑registered. follow staff instructions. |
| Category | Details |
|---|---|
| Airport Name | Sacramento International Airport |
| Airport Code | SMF |
| Airport Address | 6900 Airport Blvd, Sacramento, CA 95837, USA |
| Airport Contact | +1 916‑929‑5411 |
| Getting There (Road) | Via Airport Blvd directly from I‑5; taxis, rideshare, rentals available. |
| Public Bus Service | Sacramento Regional Transit Route 142 connects SMF to downtown Sacramento. |
| Wi‑Fi / Internet | Free Wi‑Fi throughout terminals. |
| Trolleys / Baggage Carts | Baggage carts available near entrances & baggage claim. |
| Telephones | Public phones available. Mobile connectivity strong throughout airport. |
| Immigration / Customs | SMF is a US port of entry. customs & immigration facilities for international arrivals (CBP). |
| Pet Relief Areas | Designated pet relief areas available. |
| Lost & Found Services | SMF lost & found services for items lost in terminal. |
| Lounges & Waiting Areas | Escape Lounge in Terminal B. Seating areas in Terminal A. |
| Accessibility & Assistance | Special services for disabled passengers. wheelchair assistance available. |
| Charging Stations | Charging stations throughout terminals. |
| Customs for JSX Flights | JSX flights are typically domestic-only, so standard immigration customs does not apply unless connecting internationally. |
| Public Transport Options | Bus service, taxis, rideshare, shuttles to hotels, rental cars available. |
To improve the traveler experience, the JSX Sacramento Office provides specialized travel assistance and services. It offers dependable support for booking, flight changes, and policy clarification. This office strives to make regional travel simpler and more effective for all passengers in the Sacramento area by offering 24-hour contact availability and friendly staff.