For passengers flying with Jetstar, the Denpasar, Indonesia, office acts as a regional point of contact. This office, which is close to Bali’s Ngurah Rai International Airport, helps with booking tickets, flight details, luggage regulations, schedule updates, and general customer service. Employees can assist in managing travel demands and providing clarification on airline policies. It provides phone and email communication to help passengers organize their trips more easily.
| Category | Details |
|---|---|
| Airline Name | Jetstar Airways |
| Office Location | Jalan Raya Gusti Ngurah Rai, Tuban, Kuta, Badung Regency, Bali 80362, Indonesia |
| Business Entry | Office Bali call center – Jetstar-related transportation service/office in Denpasar |
| Office Address | Denpasar, Indonesia |
| Contact Phone | +61 3 9645 5999 |
| Airport Office Phone | +62 361 9351011 |
| Email ID | customerrelations@jetstar.com |
| Official Website | https://www.jetstar.com |
| Online Check‑in | https://checkin.jetstar.com/au/en/checkin |
| Flight Status | https://booking.jetstar.com/flight-status |
| Baggage Allowance Info | Hand/cabin and checked baggage rules can be checked on Jetstar website while booking or under “manage booking”. |
| Luggage Inquiry | Contact customer relations or airport baggage counter on arrival/departure. Airport baggage services phone: +62 361 9366964 |
| Nearby Airport | I Gusti Ngurah Rai International Airport (Code: DPS) |
| Service | Information |
|---|---|
| Terminal for Jetstar Flights | Terminal 1 at Ngurah Rai International Airport. |
| Check‑in Area | Departure hall check‑in counters. open ~3 hrs before international flights and close ~1 hr before departure. Online check‑in often available 48 hrs before departure. |
| Security Services | Standard airport security screening at DPS departures level. |
| Medical Services | Airport medical/emergency services available inside terminal. |
| Parking Areas | Parking available outside terminal building (short‑term & long‑term). |
| Smoking Areas | Designated outdoor smoking areas likely near departure/arrival zones. |
| Airport Assistance / Meet & Greet | Ground staff assistance available, airline specific meet & greet usually arranged through Jetstar customer service ahead of travel. |
| Wheelchair Services | Airport wheelchair assistance available on request, ask airline or airport services desk. |
| Lost & Found | Managed by airport facilities, visit airport info desk in arrivals or main terminal. |
| Customer Service Desks | Airport customer service desks available in terminal, Jetstar check‑in counters provide flight help. |
| Retail Services | Shops & duty‑free available inside terminal. |
| Food & Beverage | Restaurants, cafes & kiosks throughout the terminal (domestic & international). |
| Airport Wi‑Fi | Free/public Wi‑Fi typically available inside airport. |
During their flights, travelers can get crucial services and travel help from the Jetstar Airways Denpasar Office. The office personnel is available to assist you and make your trip better, whether you need assistance making reservations, modifying existing ones, or comprehending airline policies.