| Airline Name |
JetBlue Airways |
| Office Name |
JetBlue Airways Kingston Office |
| City |
Kingston |
| Country |
Jamaica |
| Office Classification |
Airport-Based Passenger & Ticketing Office |
| Office Location |
Norman Manley International Airport |
| Nearest Airport |
Norman Manley International Airport (KIN) |
| Airport Address |
Port Royal Road, Kingston, Jamaica |
| Operating Terminal |
International Passenger Terminal |
| IATA Airline Code |
B6 |
| ICAO Airline Code |
JBU |
| Airport Code |
KIN |
| Contact Phone |
Available through official JetBlue Airways channels |
| Email Address |
Provided via official JetBlue Airways website |
| Office Working Hours |
Daily, aligned with JetBlue flight schedules |
| Official Website |
www.jetblue.com |
| Flight Booking Services |
New reservations, fare comparisons, and route information |
| Reservation Modifications |
Date changes, flight rebooking, and itinerary adjustments |
| Same-Day Flight Change |
Standby or confirmed change options based on fare eligibility |
| Ticket Cancellation Policy |
Fare-based cancellation conditions and applicable credits |
| Refund Information |
Refund eligibility and processing to original payment method |
| Accepted Payment Methods |
Credit cards, debit cards, and approved digital payments |
| Check-in Options |
Online check-in, mobile app, airport counter check-in |
| Carry-on Baggage Allowance |
One personal item and one carry-on bag per passenger |
| Checked Baggage Allowance |
Allowance varies by fare type and destination |
| Oversized & Overweight Baggage |
Additional charges apply based on size and weight limits |
| Special Baggage Items |
Sports equipment, musical instruments, mobility devices |
| Airport Check-in Counters |
JetBlue Airways counters at KIN international terminal |
| Boarding Pass Options |
Digital boarding pass and printed boarding pass issuance |
| Seat Selection |
Standard, Even More Space, and preferred seating |
| Cabin Classes |
Core, Blue Extra, Mint (route dependent) |
| Loyalty Program |
TrueBlue points earning and redemption details |
| Travel Documentation |
Passport, visa, and entry requirement guidance |
| Unaccompanied Minors |
Age limits, booking rules, and travel conditions |
| Passengers with Reduced Mobility |
Wheelchair arrangements and boarding assistance at airport |
| Medical Travel Requests |
Clearance process and onboard medical equipment rules |
| Pet Travel Policy |
In-cabin pet travel rules and carrier requirements |
| Lost or Delayed Baggage |
Handled at JetBlue baggage service desk at KIN |
| Nearby Landmarks |
Port Royal, Kingston Harbour, Downtown Kingston |
| Ground Transportation |
Taxis, airport shuttles, car rentals, local transport |
| Parking Facilities |
Short-term and long-term parking at Norman Manley Airport |
| Flight Status & Alerts |
Real-time flight tracking and notification services |
| Weather & Travel Notices |
Seasonal advisories and operational travel updates |
