Japan Airlines Delhi office in India: Address & Flight Details

The address of Japan Airlines’ Delhi office is Gate No. 1, Thapar House, S-12-15, 3rd Floor, Vatika Business Center, 124 Janpath Road, Connaught Place, New Delhi 110001. For travelers flying with JAL from India, the office can be reached at 1800-102-4135 (toll-free). It handles ticket booking, cancellations, baggage inquiries, online check-in, lounge and airport facilities, meet-and-greet, visa/immigration help, and general flight support.

Japan Airlines — Delhi Office (City / Booking Office in New Delhi)

• Address: Gate no. 1, Thapar House, S‑12‑15, 3rd Floor, Vatika Business Center, Eastern & Central Wing, 124 Janpath Road, Connaught Place, New Delhi 110001
• Contact Number: 1800 102 4135
• Email ID: jal_priority@ask.jal.co.jp
• Official Website: https://www.jal.co.jp/en

Airport / Terminal & General Info (for JAL flights at DEL)

• Airport for JAL in Delhi: Indira Gandhi International Airport (DEL)
• Terminal for JAL flights: Terminal 3 (T3) at DEL.
• Online Check-in: www.jal.co.jp/jp/en/inter/boarding/online-checkin.
• Flight‑status page: www.jal.co.jp/jp/en/flight-status/inter

Baggage / Luggage Allowance & Inquiry

• JAL handles baggage services — including checked baggage, inquiries, lost & found — via its baggage services line: 1800 102 4135.
• For baggage allowance, excess/overweight / cabin baggage etc — JAL’s baggage‑info pages apply.

Services & Amenities at DEL (for JAL & all passengers)

• Wheelchair / Special‑assistance Services (PRM): Available — if you inform airline in advance. There are dedicated lanes, PRM‑friendly washrooms, bug­gy service, drop‑off lanes for reduced‑mobility passengers at T3.
• Medical Services / Emergency Medical: Yes — there are 24×7 medical centres in Terminal 3 (and other terminals) via Medanta (and also other hospital tie‑ups).
• Lost & Found: DEL has a lost‑and‑found / lost‑property service. For items lost at the airport, you need to contact their Lost & Found desk.
• Parking Areas & Car Parking / Valet: Yes — Multi‑Level Car Parking (MLCP) at T3 is available for self‑parking. Valet parking is also available at Terminal 3.
• Smoking Areas / Smoking Zone: DEL provides dedicated smoking zones (only in specific lounges / designated zones after security) including in Terminal 3.
• Customer Service Desks / Information desks: There are information desks & airline / airport service counters across terminals to help with flight info, directions etc.
• Retail / Duty‑Free / Shops / Food & Beverage / Dining / ATMs / Currency Exchange: Yes — DEL Terminal 3 has shops, retail outlets, duty‑free, restaurants, cafes, ATMs, currency exchange counters.
• Airport Lounges: There are multiple lounges at DEL T3 — both for domestic and international flights. Passengers on JAL can access lounge services if eligible / allowed.
• Airport Meet & Greet / Special Assistance (Assistance for special needs / PRM / elderly / disabled / pregnant / infants): Supported by airport — wheelchair, buggy, dedicated lanes, PRM facilities.
• Luggage Inquiry / Baggage Services & Claims (for lost / mishandled baggage): For lost baggage, contact the airline (JAL) — and you may also work with DEL’s lost and found if lost inside airport premises.

For Japanese Airlines travelers in India, the Delhi office serves as a one-stop shop for booking and assistance. Their employees and contact services strive to guarantee a seamless travel experience, whether you need to book flights, handle baggage, or address visa/immigration inquiries.