IndiGo Kathmandu Office in Nepal – Location and Contact Details

The IndiGo office in Kathmandu, Nepal, and related service data are provided here. Certain things (such the smoking area and onboard meals) are not publicly stated for this particular airport office, therefore I’ve made notes where I can’t find precise information.

Office & General Contact

• Address: P869+F3H, Durbar Marg, Kathmandu 44600, Nepal.
• Phone: +977 1-4113033.
• Alternate phone: +977 1-422 9932 (GSA office).
• Email: customersupport@goindigo.in.
• Alternate/official GSA email: indigo.nepal@president.com.np.
• Official website: www.goindigo.in
• Office Hours: Monday–Friday 09:30 AM–06:00 PM (Saturday/Sunday appear closed)

Airport & Terminal

• Nearby Airport: Tribhuvan International Airport (KTM), Kathmandu, Nepal.
• Terminal for IndiGo at KTM: IndiGo operates from the international terminal at Tribhuvan International Airport (KTM) in Kathmandu, Nepal.
• Check-in area:
  • Counters close for international flights at 75 minutes before scheduled departure.
  • Boarding gates close 25 minutes before departure.
  • Recommended arrival: at least 4 hours before for international flights.

Baggage Allowance & Luggage Services

• Checked-in baggage: For Kathmandu sector: 20 kg allowance per person (1 piece) for certain international sectors.
• Hand/Carry-on baggage: One handbag up to 7 kg and max 115 cm (L+W+H) + one personal article like purse/laptop bag not more than 3 kg.
• Dimensions: Checked-baggage piece must not exceed 158 cm (62 in) L+W+H.
• Excess baggage charges apply.
• Lost & Found / Luggage services: You may contact the Kathmandu office and/or the airport lost & found service at KTM.

Special Assistance & Check-in Options

• Online / Web Check-in: Available. Go to the website for web check-in.
• Special assistance: contacting the Kathmandu office directly.
• Mobile check-in: Likely available via the app/website though not explicitly detailed for Kathmandu.
• Flight status: You can check via the website: “Check Flight Status”.

Other Services

• Special meals: checking when booking or contacting the office.
• On-board dining: As a low-cost carrier, IndiGo typically has buy-onboard meals or snacks.
• Security services: Standard airport security at KTM applies; IndiGo states check-in counter closure times, boarding gate closure times.
• Smoking area: Airports have designated smoking areas—check at KTM on‐site.
• Parking areas: you may refer to the airport’s website or facilities at KTM.
• Medical services: The IndiGo Kathmandu office; typically airports have medical/first-aid services—check at KTM.
• Online management: Ticket booking/changes/cancellations can be handled via the website/app. Office listing indicates reservation, cancellation services.