Icelandair Baltimore Office in USA
The Icelandair Baltimore Office at Baltimore/Washington International Thurgood Marshall Airport provides flight booking, reservations, baggage services, check-in assistance, and customer support for travelers. It helps travelers deal with changes, cancellations, and questions by offering details on flights, reward programs, and special assistance. The office, which is situated in Concourse E, serves as a central hub for BWI’s foreign travel assistance and services.
| Category | Details |
|---|---|
| Airline Office | Icelandair |
| Office Address | 7050 Friendship Rd, Baltimore, MD 21240, USA |
| Contact Phone | +1‑800‑223‑5500 |
| Email ID | support@icelandair.is |
| Official Website | https://www.icelandair.com |
| Working Hours | 24 hrs |
| Airport Name | Baltimore/Washington International Thurgood Marshall Airport (BWI) |
| Airport Code | IATA: BWI ICAO: KBWI |
| Terminal for Icelandair | Concourse E |
| Airport Address | 7050 Friendship Rd, Baltimore, MD 21240, USA |
| Airport Phone | +1 410‑859‑7111 |
| Airport Official Website | https://www.bwiairport.com |
| Baggage Allowance | Carry‑on + personal item included. checked baggage depends on fare (e.g., Economy Light = no free checked bag. Standard = 1 bag 23kg, Premium = 2 bags 32kg). |
| Travel Insurance | Not provided by office — buy via Icelandair at booking or third‑party travel insurance |
| Travel Documents | Valid passport + any required visas (US & destinations). Ensure you also have return/onward ticket. check latest entry requirements. |
| Payment Methods at Office | Typically credit/debit cards for in‑office purchases. online booking allows cards. Exact in‑office methods vary. |
| IMMIGRATION | US CBP processes immigration at BWI for international arrivals (passport/visa control). Contact: (410) 865‑2100. |
| CUSTOMS COUNTER | Customs is within BWI for international entries. follow signs after arrival (passport control then customs). |
| Trolleys | Airport provides luggage trolleys throughout terminals. |
| Telephones | Public phones available in terminals (charging/logging area), or use mobile phones. |
| Wi‑Fi Services | Free Wi‑Fi available throughout BWI terminals. |
| Pet & Animal Services | Pet relief areas available at BWI, airline has pet travel rules. check Icelandair website for detailed pet travel policy. |
| Do’s & Don’ts | Do: arrive early (~3 hrs intl), follow TSA rules, carry travel docs. Don’t: carry restricted items (liquids > 100ml), arrive late for check‑in. |
| Public Transport Access | • BWI Marshall Airport Shuttle connects terminal to BWI Rail Station. • MARC/Amtrak trains via BWI Rail • Taxis, rideshare (Uber/Lyft), buses, parking available. |
For travelers leaving or arriving via BWI, the Icelandair Baltimore Office is crucial since it offers necessary airline services as well as assistance with flight logistics and customer requirements. Customers of Icelandair in the US market enjoy a better travel experience thanks to its handy airport location.