For customers using Iberia Airlines, the Lisbon office offers required travel services. The office, which is conveniently located in Lisbon, helps with baggage concerns, flight scheduling, ticket revisions, and travel paperwork. By providing advice on unique services, check-in alternatives, and travel policies, the helpful personnel guarantees seamless travel experiences.
Basic Contact & Location
- Address: Alameda das Comunidades Portuguesas, 1700-111 Lisboa, Portugal.
- Office/airport counter phone: +351 21 841 3500
- Additional contact: +351 707 200 000
- Email: accessibility@iberia.com
- Official website: www.iberia.com
- Terminal at the airport: Terminal 1 of Humberto Delgado Airport (Lisbon)
- Nearby airport: Humberto Delgado Airport (LIS) serves Lisbon.
Services & Allowances
- Baggage allowance: For checked baggage each piece must not exceed 158 cm (length + width + height) and weight around 23 kg in many cases.
- Carry-on allowance: Cabin bag weight often max ~10 kg for economy on short/medium haul flights in some cases.
- On-board dining:
- Special meals: They offer meals such as Asian vegetarian, vegan vegetarian, low-lactose, low-salt, kosher, Muslim, diabetic etc, provided you request in advance.
- Pre-order dining service: For short/medium haul flights they allow pre-ordering fresh dishes up to ~18 hours before departure.
- Check-in area: At Lisbon Airport, check-in for departures is handled at Terminal 1’s departure level.
- Security services: Standard airport security procedures apply; for Lisbon Airport see passenger guide.
- Parking areas: Several parking zones at the airport: Premium / Short Stay (P1) near terminal, Long Stay, etc. Can book in advance.
- Smoking area: There is a designated smoking room in the lounge; also air-side smoking rooms near certain gates historically.
- Pet services: On Iberia flights they allow pets in cabin, checked, or cargo depending on route; for Lisbon Airport pet relief or animal transit is mentioned under airport services.
- Travel documents: Passengers must have valid passport/ID and any required visa; for Lisbon Airport general rules apply.
- Group travel service: Iberia offers services for groups.
- Medical services: At the airport there are standard medical/first-aid services.
For travelers in Portugal, the Iberia Airlines Lisbon Office is a dependable resource. Passengers may conveniently manage their trip plans with the help of skilled customer service and effective guidance.