The Horizon Air Office, which is based in Seattle, provides complete travel support, including special assistance, flight updates, and ticket administration. To ensure that every traveler has a seamless and stress-free flying experience, staff members offer assistance with check-in, luggage policies, and travel paperwork.
Office / Headquarters
- Address: 19521 International Blvd, PO Box 68977, Seattle, Washington 98168-0977, United States.
- Alternative address: 19300 International Blvd, Seattle, Washington 98188.
- Contact phone: +1 (206) 241-6757.
- Email: pilotdevelopment@horizonair.com
- Official website: www.horizonairways.com
Nearby / Hub Airport
- The primary hub for Horizon Air is Seattle–Tacoma International Airport (SEA).
- Terminal / layout: SEA has a Central Terminal with four concourses (A, B, C, D) and two satellite terminals (North (N) & South (S)).
Baggage Allowance
- Carry-on: 1 carry-on bag + 1 personal item allowed.
- The carry-on size limit: 22″ x 14″ x 9″ (including wheels & handles) for both Horizon Air and Alaska.
- Checked bags (standard domestic US): For Alaska/Horizon: Up to 2 bags of maximum approx. 50 lbs (23 kg) each and 62 linear inches (158 cm) each.
- Oversize / overweight: Bags over size/weight incur extra fees for Alaska which apply similarly to Horizon.
Check-in Area
- At SEA: Check-in counters are located in the Central Terminal ticketing level (Level 5) of SEA.
- For flights operated by Horizon/Alaska, usually check-in with Alaska/Horizon counters: carry the valid ID, boarding pass.
Security Services
- At SEA: Security checkpoints are located between ticketing and gate concourses.
- Smoking: SEA is a non-smoking facility inside the terminal and airside. Designated outdoor smoking areas only.
WiFi Services
- Free WiFi: At SEA you can connect to the wireless network “SEATAC-FREE-WIFI”. Free in all public areas.
Parking Areas
- Parking at SEA: There are general and premium parking options.
- For example: On-site parking lots and garages such as Terminal Direct, General Parking.
Special Meals
- Generally airlines offer special meals (vegetarian, dietary) when requested ahead of time, but you’ll need to check with Horizon/Alaska official booking or customer service for your flight.
Medical Services / Other Passenger Services
- At SEA: There are medical/emergency services, nursing/mother’s rooms, pet-relief areas. For example, the airport lists pet relief areas and nursing suites.
- For in-flight medical / special needs: Horizon Air (via Alaska) will have provisions but you should contact the airline in advance.
Travel Documents / Requirements
- Domestic US flights: For US citizens, a valid government photo ID (e.g., driver’s licence) is required. For international or connecting flights, passport + appropriate visa/travel authorisation.
- Always check regulatory requirements for your origin/destination.
- At SEA arrival from abroad you may go through customs/immigration (if applicable).
Horizon Air Seattle Office is dedicated to providing efficient and customer-oriented air travel support.