Hawaiian Airlines, the biggest commercial carrier in Hawaii, has its main corporate and service facility at Hawaiian Airlines-Koapaka in Honolulu. This office, which is situated on Koapaka Street, manages customer service, administrative tasks, ticket modifications, cancellations, and traveler reservation support. In addition, it assists with special services and travel questions and organizes business operations. Hawaiian Airlines is well-known for linking the Hawaiian Islands with Pacific and continental locations in the United States.
| Category | Details |
|---|---|
| Airline Name | Hawaiian Airlines |
| Airport Address | 300 Rodgers Blvd, Terminal 1, Honolulu, HI 96819, USA |
| Corporate Office Address | 3375 Koapaka St G‑350, Honolulu, HI 96819, USA |
| General Contact (Phone) | +1‑800‑367‑5320 (24/7) |
| Local Office Contact | +1‑808‑836‑6411 (HNL Airport) |
| Email ID | akimseu@hawaiianair.com |
| Official Website | https://www.hawaiianairlines.com |
| Working Hours | Mon–Fri ~8:30 am–5:00 pm HST |
| Online Check‑in | https://checkin.hawaiianairlines.com |
| Flight Status | https://flightstatus.hawaiianairlines.com |
| Baggage Allowance Info | See baggage policy on official site or contact customer service. |
| Service / Facility | Info & Details |
|---|---|
| Airport Name | Daniel K. Inouye International Airport (HNL), Honolulu, HI, USA |
| Terminal / Check‑in Lobbies | Check‑in counters located in Terminal 1, Lobbies 2 & 3 for most Hawaiian flights. |
| Baggage Inquiry / Services | Ask at airline counter, airport has luggage carts & storage options. |
| Lost and Found | Airport Lost & Found — Ground level of Terminal 2 Parking Garage:+1 808‑836‑6683. Mon–Fri 08:00–16:00. |
| Wheelchair / Accessibility | Accessible parking & wheelchair‑accessible transport services available. |
| Security Services | TSA checkpoints in all terminals, security screening before gates. |
| Medical Services | First‑aid / emergency support available via airport personnel and EMS. |
| Parking Areas | Multiple airport parking lots/garages with accessible spaces near check‑in & baggage claim. |
| Smoking Areas | Designated smoking areas available around airport facilities. |
| Airport Assistance / Meet & Greet | Some premium concierge/meet & greet services offered via airline on request. |
| Customer Service Desks | Hawaiian Airlines ticket counters and info desks in Terminal 1. |
| Retail Services | Shops and duty‑free stores throughout airport concourses. |
| Food & Beverage | Restaurants, cafés, bars, and quick food outlets throughout terminals. |
| Information Kiosks | Airport info desks located in main arrival/departure areas. |
| Ground Transportation | Taxis/Limos, TheBus city buses, shuttles, ride‑hailing and car rentals available outside baggage claim. |
An important center for handling passenger requirements, operational assistance, and flight scheduling in Hawaii is the Hawaiian Airlines office in Honolulu. Through individualized support and airline operations coordination from its Honolulu headquarters, it offers vital services for travelers and contributes to seamless travel experiences.