Havana Air Havana Office in Cuba

The Havana Air Havana Office is the local customer support center for Havana Air in Cuba. It is situated in Havana and may be reached around-the-clock at info@havanaair.com or +53 7 266 4732. At José Martí International Airport (HAV) in Havana, the office helps travelers with flight ticket purchases, cancellations, luggage allowance, visa services, meet-and-greets, and airport transfers. For travelers traveling to or from Cuba, it offers assistance with online check-in, immigration inquiries, information about delayed flights, and airport amenities.

1. Havana Air — Havana Office

Office Address: Havana, Cuba
Office Phone: +53 7 266 4732
Toll-Free Number: +1-833-678-2125
Email: info@havanaair.com
Official Website: www.havanaair.com
Working Hours: Open 24 hours daily.

2. Airport – Nearby Airport

Airport Name: José Martí International Airport (HAV), Cuba’s main international airport.
Airport Location: Boyeros, ~18–20 km (≈30 minutes by taxi) southwest of Havana city.
Airport Code: IATA: HAV, ICAO: MUHA

3. Terminal Information

Terminal 3: Main international terminal.
Terminal 2: Used for charter flights.
Terminal 1: Domestic flights.
Terminal 5: Regional/Caribbean services.

4. Baggage Allowance

Checked Baggage: ~1 bag up to 23 kg (50 lbs) per passenger.
Carry-On: Usually 1 item fitting airline standards.

5. Check-In Area

Check-In counters are inside the appropriate terminal.
Terminal 2 or Terminal 3, depending on your flight schedule.
Arrive 2–3 hours before departure.
Passengers must clear immigration and security screening before boarding.

6. Medical Services

First Aid / Airport Medical Clinic: Available at José Martí International Airport.
For emergencies in Havana city: call local emergency numbers or visit hospitals/clinics.

7. Parking Areas

Short-Term & Long-Term Parking: Paid parking available at José Martí International Airport for private vehicles.
Parking is located outside each terminal.

8. Smoking Areas

Designated smoking zones are usually marked outside the main terminal entrances — not inside secure areas.

9. Special Meals

Special Meals (vegetarian, religious, dietary requests) must be requested when booking your flight.
contact Havana Air or your travel agent.
On charters, meal options vary by service package.

10. Security Services

Security Screening: All passengers go through X-ray and metal detector checks at terminal entrances.
Immigration & Customs: Mandatory entry/exit checks at arrival and departure.
Customs: Luggage may be inspected; declare items as required.

At Havana’s major airport, the Havana Air Havana Office provides all-inclusive passenger assistance, assisting tourists with reservations, check-in, luggage, visas, and more. Its array of services and 24-hour contact options are designed to facilitate travel logistics for passengers flying with Havana Air between Cuba and other countries.